Introduction

Import statuses help users understand whether expected interface data has been received and processed successfully in PMI.

PMI monitors active interfaces and evaluates:

• whether a file arrived
• whether the expected operational dates or months exist in the file
• whether PMI could process the file successfully

When PMI detects a problem, the interface is marked as Not updated in PMI and may trigger a warning on the home page.

Navigation

Main menu > Advanced settings > Import status

Import status behavior

The Import status page monitors active interfaces configured through the System Integration Tool (SIT).

PMI evaluates imports based on:

• Data level
• Expected file arrival
• Data offset
• Warning configuration

These settings determine when PMI expects data and when warnings should appear.

Understanding statuses

Updated in PMI

An interface is considered successfully updated when:

• the file arrived successfully
• the expected operational dates or months were found
• PMI could process the file correctly

This means the interface is working as expected.

In progress

An interface is marked as In progress when:

• the import process has started
• the file is currently being processed
• the import is waiting in the processing queue

No action is needed while the import is in progress.

The Import status page refreshes automatically once processing is complete.

Waiting for data

An interface is marked as Waiting for data when:

• d2o has requested the file
• the file has not yet been received

No action is needed from the property.

d2o is following up on the missing file.

Not updated in PMI

An interface is marked as Not updated in PMI when PMI expected data but could not validate the import successfully.

This can happen when:

• the file did not arrive
• expected dates or months are missing
• the file format could not be processed correctly
• imported data is incomplete or invalid

Interfaces marked as Not updated in PMI are highlighted in red.

If Warning is enabled, PMI also displays a homepage warning message until the issue is resolved.

Status background colors

The Import status page uses background colors to help users quickly identify interface conditions.

• Red row background – Indicates a problem, such as missing updates or incorrect data.
• Standard white or gray row – Used for neutral statuses such as Updated in PMI or In progress.
• Hover behavior – Moving the cursor over a row changes the background color to highlight the selected row.

These visual indicators help users quickly scan the table and select interfaces for additional details or troubleshooting.

Related actions

The Import status page includes actions that help users troubleshoot or restart imports.

• Use the Reload icon to manually restart imports for API-based interfaces that are not updated.
• Click the Help icon or select the row to open Import Help and view the recommended troubleshooting steps.

Where statuses appear

Statuses are displayed directly on the Import status page.

• The Status column shows the current status of each interface.
• The Information column provides a short explanation related to the current status.
• The Status filter in the top bar or column can be used to narrow down the list and display only selected statuses.

Related articles

How to read the Import status page
Understanding the interface settings
How to reload an API import
Import status overview