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PMI · Knowledge Base
How can we help you get the most out of PMI?
Search our Knowledge Base for step-by-step guides, solutions and the latest updates.
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Find guidance, solutions and updates across all areas of PMI.
Featured topics
GoGreen
Manage sustainability initiatives and environmental reporting.
Onboarding
Get started with PMI and learn the essentials.
Profit & loss
Understand financial performance and profitability analysis.
Cockpit
Explore cockpit and labor guidance, performance metrics and video tutorials.
System integration
Connect your systems to PMI. Find setup guides, data requirements and help by system.
Budget & forecast
Create, manage and analyze budgets and forecasts across your operations.
PMI planning
Plan and manage financial performance across departments and entities.
Live forecast
Track the latest forecast results and performance indicators.
All topics
Administration
29 articles
Cockpit
54 articles
Data analysis views
16 articles
FAQ
110 articles
General user knowledge
5 articles
Getting started
86 articles
GM's corner
3 articles
GoGreen
77 articles
KPIs
4 articles
Live forecast
20 articles
Miscellaneous
1 article
Onboarding
17 articles
PMI adoption index
2 articles
PMI homepage
2 articles
PMI planning
50 articles
Video tutorials
52 articles
Looking for something else? Try searching our Knowledge Base.
Current guidance
Recently updated
Why are some holidays highlighted in PMI but not others?
PMI highlights moving holidays, such as Easter, to help compare the corresponding holiday period across years. Fixed-date holidays, such as Christmas Eve, are not highlighted in…
Troubleshooting
Profit Conversion Management: the concepts behind PMI
Understand how Profit Conversion Management connects hotel demand, revenue, productivity and operating profit, and how PMI supports the daily management cycle.
PMI Management Concepts
Video playlists
Browse PMI video tutorials by topic. Choose a video to watch it directly. Numbered tutorials can be followed in sequence; other videos can be viewed as…
Video tutorials
Troubleshooting Oracle OPERA report imports and SFTP delivery
Diagnose Oracle OPERA report import and SFTP delivery incidents, including zero revenue, missing files, safe retries, duplicates and recovery.
System integration
Oracle Hospitality OPERA Report Scheduling and SFTP Delivery to d2o PMI
Guide to configuring, validating, monitoring, and troubleshooting OPERA report exports delivered to PMI through SFTP.
System integration
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