Topic
Revenue can exceed Forecast while workload productivity falls, because revenue also reflects price and sales mix. Compare workload and hours separately, using the same period and…
Labor cockpit · PMI Management Concepts
Confidence in a report comes from checking that the relevant data arrived, was assigned correctly and agrees with the expected source totals. A successful import is…
Import status · Mapping
A useful performance review connects a change in the numbers to an operational decision. Establish what changed, investigate the explanation, assess the impact and choose an…
General user knowledge · PMI Management Concepts
Configure and review mappings between source F&B departments and PMI cockpit destinations in the Power BI Mapping view, including Ignore settings and data checks.
Mapping
Understand how Profit Conversion Management connects hotel demand, revenue, productivity and operating profit, and how PMI supports the daily management cycle.
PMI Management Concepts
Diagnose Oracle OPERA report import and SFTP delivery incidents, including zero revenue, missing files, safe retries, duplicates and recovery.
System integration
Guide to configuring, validating, monitoring, and troubleshooting OPERA report exports delivered to PMI through SFTP.
System integration
PMI (Productivity Management Intelligence) helps hotels manage productivity by connecting forecasting, staffing planning, operational execution, and performance monitoring. Understanding the principles behind hospitality productivity helps hotel…
PMI Management Concepts
Productivity management in hospitality is a continuous process. Hotels operate in a dynamic environment where demand, guest behavior, and operational conditions change constantly. To maintain efficiency…
PMI Management Concepts
Hotel managers must constantly balance three important operational priorities: productivity, cost control, and guest service. While improving efficiency is important, hotels must also ensure that service…
PMI Management Concepts
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