Troubleshooting Oracle OPERA report imports and SFTP delivery
Diagnose Oracle OPERA report import and SFTP delivery incidents, including zero revenue, missing files, safe retries, duplicates and recovery.
System integration
Topic
Getting started
Oracle Hospitality OPERA Report Scheduling and SFTP Delivery to d2o PMI
Guide to configuring, validating, monitoring, and troubleshooting OPERA report exports delivered to PMI through SFTP.
System integration
Hospitality Productivity and PMI – Quick overview
PMI (Productivity Management Intelligence) helps hotels manage productivity by connecting forecasting, staffing planning, operational execution, and performance monitoring. Understanding the principles behind hospitality productivity helps hotel…
PMI Management Concepts
The Hotel Productivity Management Cycle
Productivity management in hospitality is a continuous process. Hotels operate in a dynamic environment where demand, guest behavior, and operational conditions change constantly. To maintain efficiency…
PMI Management Concepts
Balancing Productivity, Cost Control, and Guest Service in Hotels
Hotel managers must constantly balance three important operational priorities: productivity, cost control, and guest service. While improving efficiency is important, hotels must also ensure that service…
PMI Management Concepts
The Most Important Productivity KPIs in Hospitality
Key Performance Indicators (KPIs) help hotel managers measure how efficiently their operations are performing. In hospitality, productivity KPIs are used to track how effectively resources such…
PMI Management Concepts
How Forecasting Drives Productivity in Hotels
Forecasting is a fundamental part of hotel operations. It allows hotels to anticipate future demand and plan resources accordingly. Accurate forecasting helps managers make informed decisions…
PMI Management Concepts
Understanding Productivity in Hospitality (and Why It Matters in PMI)
Productivity is one of the most important concepts in hotel operations. It describes how efficiently a hotel converts resources such as labor, time, and materials into…
PMI Management Concepts
Report 4 (manual export): Reservation History & Forecast (history_forecast)
This article explains how to export both past and upcoming arrivals and departures data from Opera PMS. Use it to feed PMI with detailed guest flow…
System integration
Report 3 (manual export): Trial Balance (trial_balance)
This guide explains how to export daily revenue and ledger data from Opera PMS — one file per historical date — so your PMI system can…
System integration