Room statistics depend on the revenue, room nights and available capacity included in the selected report. Check those inputs before deciding that a ratio is wrong,…
To explain a forecast change, compare two recorded versions for the same scope and then investigate the evidence for the movement. Today's figures and an update…
A closure review checks that room availability, revenue expectations and staffing reflect the dates and activities that will actually take place. A property closure is different…
Revenue growth creates an opportunity for profit growth, but the result depends on the costs associated with that revenue and other changes in the operation. Investigate…
Revenue can exceed Forecast while workload productivity falls, because revenue also reflects price and sales mix. Compare workload and hours separately, using the same period and…
Confidence in a report comes from checking that the relevant data arrived, was assigned correctly and agrees with the expected source totals. A successful import is…
A staffing review compares planned hours with expected workload and the relevant staffing reference, then checks whether operational requirements explain the difference. Review daily coverage as…
A useful performance review connects a change in the numbers to an operational decision. Establish what changed, investigate the explanation, assess the impact and choose an…