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Explore articles, troubleshooting guidance and PMI updates.

KB Article

Why did my forecast change since yesterday?

To explain a forecast change, compare two recorded versions for the same scope and then investigate the evidence for the movement. Today's figures and an update…

Live forecast

KB Article

Investigating forecast deviations and profit conversion

Revenue growth creates an opportunity for profit growth, but the result depends on the costs associated with that revenue and other changes in the operation. Investigate…

Data analysis views · PMI planning

KB Article

Understanding productivity when revenue and workload differ

Revenue can exceed Forecast while workload productivity falls, because revenue also reflects price and sales mix. Compare workload and hours separately, using the same period and…

Labor cockpit · PMI Management Concepts

KB Article

Checking data reliability before making decisions in PMI

Confidence in a report comes from checking that the relevant data arrived, was assigned correctly and agrees with the expected source totals. A successful import is…

Import status · Mapping

KB Article

Reviewing staffing against demand and service requirements

A staffing review compares planned hours with expected workload and the relevant staffing reference, then checks whether operational requirements explain the difference. Review daily coverage as…

Labor cockpit · Schedule

KB Article

Turning performance figures into practical action in PMI

A useful performance review connects a change in the numbers to an operational decision. Establish what changed, investigate the explanation, assess the impact and choose an…

General user knowledge · PMI Management Concepts

What's New

Updated User Settings

Manage your profile, personalise PMI and access onboarding certificates from the updated User settings page.

What's new in PMI · What's new in PMI