When room revenue is temporarily depressed due to event shifts or unexpected changes, F&B departments can still set realistic monthly targets using the following approaches:
Reaching the monthly productivity target is your key goal. Keeping the blue hours bars as close to the yellow line (SMART Forecast) as possible means that…
Rates are average total labor cost per hour in the department (cockpit). It should include taxes and social charges. These are calculated by dividing the total…
Some departments, such as admin & general and sales, are assigned a fixed number of hours each month regardless of occupancy or activity. These fixed hours…
Productivity is calculated by dividing the output in a department (i.e. revenue, rooms occupied, covers) with the number of hours paid for. We differentiate between total…
A cost driver is an operational factor in the department that effects the need for labor, whether that is guests, rooms or revenue. For example, Housekeeping…
Cockpit
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