In the PMI Index, hygiene factors are foundational tasks that ensure operational routines are being followed so that PMI performs well.
Where do hygiene factors appear?
- They are shown in the doughnut view in the PMI Index view
- They typically indicate that a routine or baseline task has not been completed
- Examples include:
- No forecast submitted
- Missing actuals
- Outdated productivity target
- Rooms Management fields not updated (this does affect the index score)
What do they mean?
- They are designed to prompt users to take action and keep key routines in check
- Think of them as reminder flags to maintain healthy data and forecasting hygiene
Best Practice
- Use the red flags as a guide to close routine gaps — even if they don’t impact your score
- Regularly check the PMI Index to ensure all key routines (forecasts, targets, actuals) are up to date
- Prioritize fixing any red marks in Rooms management, as these will affect your overall adoption score