Purpose This article explains how to manually reload an API-based data import in the Import status page. This allows users to request updated data when the latest import has failed or is outdated. When to reload an import Reload is available when: The interface...
Import status
Import status – Understanding statuses
This article explains what the different import statuses mean in the Import status table. Knowing how to interpret each status helps users identify whether data is up to date or if further action is needed. Introduction Import statuses help users understand whether...
Import status – Understanding advanced Data offset validation for GoGreen and Food Purchase interfaces
Introduction Some GoGreen and Food Purchase interfaces support advanced Data offset validation logic for Hourly and Daily imports. Unlike standard Data offset validation, where PMI checks for data on a single expected day, these interfaces validate data across a...
Understanding the Import status settings
Introduction Import status settings define how PMI monitors incoming interface data and determines when warnings should appear for delayed, missing, or unsuccessful imports. These settings help users understand when expected interface data has not arrived, could not...
How to manage GoGreen Period locking
GoGreen Period locking allows you to control when actual consumption data (e.g., electricity, gas, chemicals) can be edited in PMI, and when imported data should be prevented from updating a period. This ensures finalized data is protected while still visible for...
Import status overview
Purpose The Import status page in PMI provides an overview of data imports across properties and interfaces. It helps users monitor whether data has been successfully imported into PMI and identify imports that may require attention. The page provides clear import...
Handling Outstanding Imports (Missing Data) in PMI
Info This guide walks you through how to troubleshoot and resolve outstanding imports (missing data) in PMI. General NoteThe data displayed in PMI is based on the data we received and imported from your supplier. If an export file has not been shared with PMI, the...







