Purpose of this article This article explains how Navigation and filters work on the NextGen planning pages in PMI. It helps you understand how the page controls what data you see, which version you’re reviewing, and how your personal view settings affect the Data table. It is useful to Heads of departments, Controllers and GMs who might be...
Objective When a chain or property starts to forecast costs for GoGreen resources, PMI needs to be configured to give the most accurate results. These steps are generally done as a one-off action for the chain or property but can be reviewed and updated if needed. This document details the steps required for the GoGreen planning module to...
Concept definition When I am reviewing my GoGreen forecast in GoGreen planning, I want to easily spot months that I might need to look at more closely so that my monthly forecast costs are as accurate as possible.  The charts are a visual aid to the data table to allow you to spot months that need further review. Key users and...
Purpose The GoGreen planning page helps you review, forecast, and manage energy consumption and cost in your property. Energy is one of the largest operational costs in many hotels. Managing it effectively helps you: Control operational costs Improve environmental sustainability Align energy usage with guest demand The GoGreen planning page...
This document provides a structured list of Green Key criteria, including mandatory (I) and optional (G) requirements, translated into clear operational tasks. 1. Environmental management 1.1 The management must appoint an environmental manager responsible for implementing and administering Green Key (I) Appoint an environmental manager...
Green Key is one of the most widely recognized environmental certifications for hotels. It provides a structured and practical framework for improving sustainability performance across daily operations, including energy, water, waste, and food and beverage. This overview connects the key concepts, requirements, and operational practices related...
This article explains how to turn hotel energy analysis into action by using example calculations, savings logic, and a structured implementation workflow. Why Savings Opportunities Often Start with Base Load In many hotels, the largest hidden energy inefficiency is excessive base load. If systems continue running during low-demand periods, the...
This article explains how to interpret hotel energy patterns using load curves, time-of-day analysis, and a structured diagnostic framework. Why Pattern Analysis Matters Energy consumption is not only about how much energy a hotel uses, but also when and how that energy is used. Load patterns can reveal operational inefficiencies even before...
This article explains the main energy KPIs used to evaluate hotel energy performance, including base load, peak load, and benchmarking ranges. Why Energy KPIs Matter Total energy consumption alone does not explain whether a hotel is operating efficiently. To understand energy performance, hotels need to measure how energy behaves across time and...
Energy optimization in hotels requires more than tracking total consumption. To understand efficiency, hotels must analyze how energy is used across time, particularly the relationship between base load and peak demand. By combining key performance indicators (KPIs), load patterns, and benchmarking, hotels can identify inefficiencies and target...
This document provides KPI benchmark tables for hotel energy performance. It can be used by an Energy AI or analyst to classify properties by performance ranking (A++ to G). The KPIs included are: kWh per Room Night kWh per Guest Night (same benchmark structure as occupied room proxy) kWh per m² (floor area intensity) 1. KPI: kWh per Room Night...
Welcome to the PMI GoGreen Knowledge Hub — your central starting point for learning how to work with GoGreen in PMI. This page brings together key onboarding guides, practical how-to articles, and additional resources to help you understand the solution, manage data, work with tasks, and continuously improve your sustainability performance....
GoGreen in PMI – Sustainability and Operational Efficiency in Hotels GoGreen in PMI brings together sustainability and operational performance into one structured approach. By combining data, processes, and best practices, hotels can reduce resource consumption, improve efficiency, and strengthen both financial and environmental performance. This...
Hotels have several sustainability frameworks and certifications to choose from. Each serves a different purpose, from operational improvement to building design and international benchmarking. Understanding the differences between these certifications helps hotels choose the right approach based on their goals, market positioning, and...
Green Key is one of the most widely recognized environmental certification programs for hotels and tourism establishments. It provides a structured framework to help hotels improve sustainability performance while meeting defined environmental standards. The certification focuses on practical actions across daily operations, making it highly...
The Global Sustainable Tourism Council (GSTC) provides internationally recognized standards for sustainable tourism. The GSTC Hotel Standard defines a set of criteria that hotels can use to manage environmental, social, and economic sustainability. These standards are widely used as a foundation for certification programs and sustainability...
Waste management is an important part of sustainable hotel operations. Hotels generate multiple waste streams across guest rooms, kitchens, restaurants, public areas, housekeeping, engineering, and back-of-house functions. A structured waste management process helps hotels improve operational control, reduce disposal costs, support recycling and...
Setting up GoGreen in PMI allows hotels to monitor and manage environmental performance across energy, water, waste, and food waste. A structured setup ensures that data is accurate, comparable, and useful for operational decision-making. This guide explains how to configure GoGreen step by step. Step 1 – Define Scope and Objectives Before...
The PMI GoGreen Cockpit provides a centralized view of a hotel’s environmental performance. It brings together key sustainability metrics such as energy, water, and waste, allowing hotel teams to monitor, analyze, and improve performance in a structured way. By combining operational data with sustainability indicators, the GoGreen Cockpit...
Controlling a hotel means ensuring that operations, costs, and service levels are aligned with demand. It is not about reacting to problems after they occur, but about proactively managing performance using data, planning, and structured processes. Modern hotel control combines forecasting, operational planning, and performance monitoring to...
The PMI Energy Heatmap is a visual tool that helps hotels understand how energy is consumed across time. It provides a clear overview of consumption patterns, making it easier to identify inefficiencies, anomalies, and opportunities for optimization. By visualizing energy data, the heatmap supports faster decision-making and more effective energy...
Even with a structured food waste program, hotels may still experience challenges such as inconsistent data, high waste levels, or lack of improvement. This guide helps identify common issues and provides practical actions to improve results. Common Issues and How to Fix Them High contamination in waste bins Cause: Poor bin placement, unclear...
A food waste audit helps hotels understand exactly where waste occurs and why. While regular measurement provides totals, audits provide deeper insight into operational issues and improvement opportunities. Food waste audits are especially useful when: Waste levels are high or increasing The root cause of waste is unclear Banquet or buffet...
Food waste is one of the largest hidden cost drivers in hotel operations. It impacts profitability, sustainability performance, and operational efficiency across kitchens, restaurants, and banquet operations. A structured food waste management program helps hotels measure, control, and reduce waste while improving operational discipline. Why Food...
Linen is one of the most frequently used operational assets in a hotel. It directly impacts guest experience, operational efficiency, and cost control. Without proper control, hotels risk linen shortages, overstocking, unnecessary replacements, and increased operational costs. Effective linen management is about maintaining the right balance...
Effective water management is an important part of sustainable hotel operations. Hotels use water across many systems, including guest rooms, kitchens, laundry operations, cooling towers, irrigation systems, and spa facilities. Monitoring and optimizing these systems helps reduce water consumption, detect leaks early, and improve overall...
Irrigation systems and cooling towers are two of the largest non-guest water consumers in hotel properties. In many hotels, these systems account for a significant portion of total water use, particularly in resorts with large landscaped areas or in warm climates where cooling towers operate continuously. Optimizing these systems can...
Water balance modeling is a key method used to understand how water is consumed across hotel operations. By comparing total water input with water usage in individual subsystems, hotel engineers and sustainability managers can identify abnormal consumption, hidden leaks, and opportunities for efficiency improvements. Water balance analysis is...
Water leaks in hotels can occur in many locations and may be difficult to detect without a structured investigation process. When abnormal water consumption or leak alarms are detected, engineering teams should follow a systematic inspection approach to identify the source of the problem. A structured investigation helps reduce water losses,...
Smart water monitoring systems such as Smartvatten help hotels detect abnormal water consumption and potential leaks by analyzing real-time water flow patterns. When unusual water usage is detected, the system generates alarms that alert facility managers or engineering teams. These alarms help hotels identify leaks early and take corrective...
Water leaks are one of the most common sources of unnecessary water consumption in hotels. Even small leaks can result in significant water loss when they occur continuously over long periods. Smart leak detection systems combine water metering, flow analysis, and anomaly detection to identify leaks early and reduce operational risk. In modern...
Advanced water optimization combines engineering controls, smart monitoring, and data analytics. In hotels and resorts, the objective is not only to reduce total water consumption, but also to detect leaks early, optimize irrigation usage, improve cooling tower efficiency, and reduce domestic hot water losses. This type of optimization is most...
GoGreen Sustainability Knowledge Hub This page brings together practical sustainability knowledge for hotel operations. Use the sections below to explore key topics related to environmental management, water, energy, and certifications. Environmental Management Foundations Environmental Sustainability in Hotels – Foundation Environmental...
Preventive Energy Management and Engineering Tasks in Hotels Preventive energy management is an important part of efficient hotel operations. Mechanical systems such as HVAC equipment, boilers, chillers, and pumps require regular monitoring and maintenance to maintain performance and avoid unnecessary energy consumption. By implementing...
Building Management Systems and Energy Monitoring in Hotels A Building Management System (BMS) is a centralized platform used to monitor and control mechanical and electrical systems within a building. In hotels, BMS platforms play a critical role in managing energy consumption by integrating systems such as HVAC, lighting, pumps, and mechanical...
Boiler Systems and Heating Efficiency in Hotels Boiler systems are an essential part of many hotel mechanical plants. They provide hot water or steam for space heating, domestic hot water production, laundry operations, and kitchen processes. Efficient boiler operation is important for maintaining reliable heating performance while minimizing...
HVAC Systems and Energy Optimization in Hotels Heating, Ventilation, and Air Conditioning (HVAC) systems are typically the largest energy consumers in hotel buildings. These systems maintain indoor temperature, humidity, and air quality across guest rooms, public areas, kitchens, conference facilities, and back-of-house spaces. Optimizing HVAC...
Hotel Energy Benchmarking and Performance Classification Energy benchmarking allows hotels to evaluate their energy performance relative to industry standards and similar properties. By comparing energy consumption against established benchmarks, hotel operators can determine whether their buildings are operating efficiently or if improvements...
Hotel Energy Consumption and Key Performance Indicators Energy consumption is one of the largest operational costs in hotel operations and a key factor in environmental sustainability. Hotels rely on energy to provide guest comfort, operate mechanical systems, support food and beverage services, and maintain lighting and equipment throughout the...
Green Key Certification for Hotels Green Key is an international environmental certification program designed specifically for tourism and hospitality businesses. The certification recognizes hotels and other tourism facilities that demonstrate a strong commitment to environmental management and sustainable operations. Green Key certification is...
BREEAM Certification for Hotels BREEAM (Building Research Establishment Environmental Assessment Method) is one of the most widely used sustainability assessment systems for buildings worldwide. It evaluates environmental performance across the entire lifecycle of a building, including design, construction, and operational management. For hotels,...
Requirement Index This article summarizes how the Nordic Swan criteria for hotels and other accommodation are structured. The criteria combine mandatory requirements (O-requirements) and point-scored requirements (P-requirements). Mandatory requirements (O) must always be fulfilled. Point-scored requirements (P) give points, and the hotel must...
Nordic Swan Ecolabel for Hotels The Nordic Swan Ecolabel is one of the official environmental certification systems used across the Nordic countries. It evaluates hotels based on their environmental performance, operational sustainability practices, and resource efficiency. The certification helps hotels reduce their environmental impact while...
Preventive Water Management Tasks for Hotels Effective water management in hotels requires regular monitoring, maintenance, and operational checks. Preventive water management helps identify inefficiencies early, prevent leaks, maintain equipment performance, and ensure safe water quality. By implementing structured daily, weekly, monthly, and...
Water Metering, Submetering and Leak Detection in Hotels Accurate water measurement is essential for effective water management in hotels. Without reliable data, it is difficult to understand consumption patterns, detect inefficiencies, or identify leaks. Water metering and submetering allow operators to monitor water use across different systems...
Cooling Towers and Water Efficiency in Hotel HVAC Systems Cooling towers are a critical component of many hotel HVAC systems, particularly in properties with large chiller plants. These systems remove heat from the building by rejecting it through evaporation, which requires a continuous supply of water. Because of this process, cooling towers...
Domestic Hot Water Systems in Hotels Domestic Hot Water (DHW) systems are essential in hotel operations, providing hot water for guest rooms, kitchens, laundry facilities, and recreational areas. Because these systems operate continuously and serve many outlets across the property, they represent both a significant energy load and a critical...
Hotel Water Consumption Profile and Key Performance Indicators Water is one of the most important operational resources in hotel operations. It supports guest comfort, food and beverage services, laundry operations, mechanical systems, and landscaping. Effective water management requires understanding where water is consumed and establishing...
Hotels must be prepared to respond effectively to environmental emergencies. While daily operations focus on efficiency and resource management, unexpected incidents can cause significant environmental damage, financial loss, and reputational risk. Structured emergency preparedness ensures that hotels can prevent, manage, and mitigate...
Waste management is a significant environmental and operational challenge in the hospitality industry. Accurate measurement and transparent reporting are essential for identifying reduction opportunities, improving recycling performance, and ensuring credible sustainability communication. A structured waste measurement methodology enables hotels...
Monitoring and measurement are essential components of structured environmental management. Without reliable data, hotels cannot assess performance, identify improvement opportunities, or demonstrate progress toward sustainability goals. Environmental performance must therefore be quantified, reviewed regularly, and used as a basis for informed...
An Environmental Management System (EMS) provides a structured framework that enables hotels to systematically manage, monitor, and improve their environmental performance. Standards such as ISO 14001 define internationally recognized requirements for establishing and maintaining an EMS. The objective is not only regulatory compliance, but...
Hotels impact the environment through several core operational areas. These environmental dimensions help structure sustainability efforts, define measurable indicators, and assign responsibilities across departments. Energy Management Energy consumption is one of the most significant environmental and financial factors in hotel operations. Main...
Definition of Environmental Sustainability Environmental sustainability refers to development that meets present needs without compromising the ability of future generations to meet their own needs. It is one of the three pillars of sustainability: economy, society, and environment. From an environmental perspective, sustainability focuses on...
GoGreen – Data Integration & Insights Overview GoGreen is designed to integrate sustainability data from multiple sources and convert it into clear, actionable environmental insights. The platform supports standardized data inputs while remaining flexible enough to work with different suppliers, systems, and levels of data maturity. Data can...
Data integration partners per country Belgium District heating - Metry Electricity - Metry General waste - Nehlen Entsorgung • Berlin Rycyklinng Towels & linens - Elis Germany • Wäscherei Max Stich GmbH • Duncker • Monowii • T-Tex Denmark Chemicals - Ecolab (TBA) • Abena (TBA) District heating - Hofor (TBA) Electricity - Energinet...
The CO2 factors module is where you can update and manage CO2 factors as part of environmental management. Updating these factors is necessary for CO2 emissions to be displayed in PMI GoGreen, and for using the Goal distribution tool to set environmental goals. Intended users: This module is for sustainability team members who are responsible for...
The GoGreen Home Page provides an overview of sustainability performance and access to individual GoGreen Cockpits and the GoGreen Index Dashboard of how the team is progressing toward environmental and sustainability targets, and whether they are adopting best practices. It also provides you with navigation points to the GoGreen Adoption index...
What is weather normalization? Weather normalization in the hotel industry is a process used to adjust and standardize performance metrics, such as energy consumption, to account for variations in weather conditions. This allows hotels to accurately compare their performance against the target. What is its purpose? Weather normalization in PMI...
What is weather normalization? Weather normalization in the hotel industry is a process used to adjust and standardize performance metrics, such as energy consumption, to account for variations in weather conditions. This allows hotels to accurately compare their performance against the target. More info on weather normalization can be found...
Some resources have the consumption values automatically imported into the GoGreen cockpit, while others require manual input.  How to make a manual editTo make a manual entry, make sure that you are in the Doing section of the cockpit you wish to work in. We recommend having the category ‘All’ selected for ease of use.  The ‘Enter consumption’...
Purpose Each month, a new forecast should be submitted for the coming months, and for properties with GoGreen, the monthly forecast should include costs linked to GoGreen consumption. This can be done via the new GoGreen planning pages and Profit & Loss module in PMI. This document gives a step-by-step guide on how to carry out the monthly...
Data specification sheet The GoGreen Data specification sheet is designed to assist in setting up sustainability data integration with PMI. Using the data specification sheet ensures a seamless and efficient data integration process into the PMI software suite, enabling better environmental management and reporting. These documents provides...
What are the targets in GoGreen?GoGreen cockpits and planning pages show the monthly target consumption values for all resources compared to forecast values. These monthly targets are set for each property to help them meet their long-term sustainability goals. The targets are calculated using the goal distribution tool and cannot be manually...
GoGreen is now a benchmarking option in the regular benchmarking page in PMI. This feature gives you the opportunity to see how you are managing your environmental resources compared to the forecast, as well as your peers, and helps to keep you on track. Here, you can view your GoGreen index, your GoGreen CPOR (cost per occupied room), and can...
The table below explains the calculations used for each of the measurements that make up the GoGreen index. Each action has a different weighting, according to how crucial it is. The more crucial an action is, the greater impact it will have on a department's index score. The column to the far right shows if the action has a high, medium or low...
Navigating the GoGreen Index Dashboard The GoGreen Index Dashboard is accessible from the GoGreen home page by clicking the GoGreen Index tile. It provides a consolidated overview of your property’s sustainability performance across multiple resources. Top Summary Tiles: View your current Index score and its comparison to past performance...
Purpose of Sense check When I am reviewing my Forecast values in the new planning pages, I want to easily see which values need further review. Sense check mode can help minimize errors in your data. It highlights obvious errors and values that seem extreme so you can review, correct or validate as needed.  This feature is part of new PMI pages...
Purpose What is GoGreen Planning? Planning is a new module that initially supports the GoGreen cockpits with financial elements for environmental targets.  This module is prepopulated using the latest Live Forecast consumption from the GoGreen cockpit. It then calculates the associated costs based on historical financial (P&L) data. This...
Purpose This article gives an overview of the GoGreen Planning pages in PMI, used for forecasting GoGreen consumption and their related costs.  It gives an overview of the different screen elements in the prepopulated screen. Throughout the article there are links to other articles which give deeper understanding or detailed instructions...
Navigating the GoGreen Cockpit The GoGreen Cockpit serves as your central hub for monitoring and managing your property’s environmental resource consumption. Unlike other cockpits, its layout is specifically designed to focus on sustainability metrics. Top navigation: Begin by selecting the desired resource category—such as Electricity, Heating,...
See below for external links that provide additional insights into how to reduce consumption and effectively manage your environmental resources. Activities to reduce consumption: EU best practice Peak time demand management: https://en.wikipedia.org/wiki/Energy_demand_management Co²-emission factor:...
Example used is kWh from GoGreen. This shows the quantity of each resource we expect to use. The values come from the Live Forecast when this plan was first created.  It’s fair to say that the values may differ in Live Forecast today, that’s why best practise is to review and submit your values as soon as the plan is created. You can edit the...
Example used is Energy. This shows an estimated average price for each month in the plan and is combined with the usage (multiplied) to get the values. You can edit these prices as required. You can see there is added a price of 1 for gas in most months below. The header for this section includes a basic reminder of where the data shown comes...
Purpose GoGreen planning uses a number of sources from PMI and calculations to generate the forecast values in the planning page. This document gives a deeper explanation of where each value comes from and can be used to double check the data viewed on the page if there are any queries about it. Use cases GoGreen planning is used as part of the...
Purpose of this article This article explains how the Data table works in PMI NextGen planning pages. It helps you understand what the numbers mean, how totals and averages are calculated, and how comparative data supports better decisions. This article explains the features of the table. It does not cover step-by-step instructions for...
Navigating the GoGreen Learning Page The GoGreen Learning Page helps you analyze historical performance and consumption behavior over time. It is designed for deeper insight and reflection, offering visualizations to guide decision-making and identify opportunities for improvement. Here’s how to navigate the key elements: Composition: A doughnut...