We have released an updated version of PIA Chat designed to make it easier to use alongside your daily work in PMI. What’s New? The Ask PIA button in the top-right corner will be removed. Instead, PIA Chat will be available from the bottom-right corner via the PIA...
Geson Perry
Never miss an update
To help you stay informed about the latest PMI improvements, PIA will notify you whenever new release notes are published. Simply click Learn more to view a summary of the latest updates and access the full release notes. Once you’ve reviewed the information, click...
Forecasting after F&B revenue account remapping
If your F&B revenue was previously forecasted into one account (for example account 230) and is later split into several accounts (such as 210 Breakfast, 230 Food, and 110 Beverage/Kiosk), your future Budget & Forecast values must also be updated to follow the...
Improved handling of situations where things aren’t working as expected.
PIA now recognizes when you’re stuck and can offer to involve support, so you don’t have to repeat yourself or keep troubleshooting. When repeated signals indicate that something isn’t working (e.g. “this is wrong”), PIA shifts from explaining to resolving, avoiding...
Reference column not included when exporting Account Summary to Excel
When exporting the Account Summary to Excel, the Reference column is not included, even if it is visible on screen. This is because the Reference column is a view-only comparison column, and the export only includes the primary data columns (such as Actual, Budget,...
Monthly Forecast changes vs daily distribution
When you update a Forecast on a monthly level (e.g. using Revise forecast/budget), PMI automatically redistributes the new total across the days in that month. The daily values are recalculated based on the existing daily pattern, so the sum of all days will always...
Why can’t I create a consolidated view in Management Perspective?
To create a consolidated view in Management Perspective, there are two important prerequisites: In Benchmarking, the Tools → Setup sources option is only available when you are in Productivity view. If you are in another Benchmarking view, you will not see it. Also,...
Why is Productivity Target MTD different from Month-End?
Short answer:They use the same monthly target, but MTD is recalculated using SMART-distributed hours and cost driver for the days elapsed. Because SMART is not evenly distributed, the values will differ. Explanation Month-End target Based on the full-month plan Uses...
Copy Forecast into Budget – What to Use
If you want to copy your forecast into your budget in PMI, the correct method depends on where and how your setup is configured. Which method should I use? Planning (P&L): Use Copy From Reference Budget & Forecast (simple revenue setup): Use Copy (Submit)...
What should I do when I see “Show me how” in the GoGreen Index score?
The Index score shows how well the resource is being managed based on GoGreen best-practice measurements. Click “Show me how” to open the GoGreen Index, where you can see what is impacting your score and what to prioritize. Start by focusing on the lowest-scoring or...




