Geson Perry

Resize the PIA chat window to fit your screen

Resize the PIA chat window to fit your screen

We’ve improved the PIA chat window with a new resize handle, giving you more control over how much space the chat uses on your screen. A visible resize handle is now always available on the edge of the chat window. You can now: Drag the handle to make the chat window...

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Contact Support from Chat

Contact Support from Chat

We’ve added a new Contact Support feature to make it easier to get help when you need it. How it works You can now start the support process in two ways: Type “contact support” in chat to automatically trigger the support flow. Click the “Contact support” link located...

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Live Forecast does not match OTB

Live Forecast does not match OTB

If Live forecast shows a large gap versus OTB (e.g. OTB = 97 RN and Live = 37 RN), first check the update method. Go to: Live forecast → Tools → Configuration settings Under Live forecast update method, verify: Auto: Updates when new external file is imported Auto:...

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What’s new in PMI – Release notes

What’s new in PMI – Release notes

We’ve introduced a new home for PMI release notes. Starting with 2026 releases, all updates are now published in this new, improved format to make it easier for you to stay informed about the latest features, enhancements, and improvements. Release notes from 2025 and...

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PMI Views

PMI Views

PMI views are organised by modules, as they appear in the main navigation menu. Some modules are always visible, while others depend on activated features, user roles, or chain configuration. The same view name (for example Cockpit) can exist in different modules and...

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