Purpose

The Import status page in PMI provides an overview of data imports across properties and interfaces. It helps users monitor whether data has been successfully imported into PMI and identify imports that may require attention.

The feature improves visibility into the data import process and supports faster follow-up when data is delayed, missing, or incomplete.

User roles and responsibilities

• Heads of department (HODs) monitor that data relevant to their department, such as labor hours or revenue, has been successfully imported into PMI. They are responsible for following up when data is missing, delayed, or incorrect.
• General managers oversee data import performance across departments and properties they are responsible for. They ensure imports are running smoothly and that issues are identified and followed up appropriately.

What you can do in Import status

Using Import status, users can:

• View the current status of imports for selected properties and interfaces
• Identify imports that are delayed, missing, or in progress
• View expected arrival times and the latest successful import
• Access Import help for troubleshooting guidance
• Reload supported API imports directly from the page
• View imported data for previous import runs
• Filter, sort, and export import information

Import statuses

Imports can display different statuses depending on the current state of the data import process.

Common statuses include:

• Updated in PMI – Data was successfully imported
• In progress – Data is currently being processed
• Waiting for data – The import is waiting for data to be received
• Not updated in PMI – The import was unsuccessful or data is missing

Import information

The Import information feature provides additional guidance for specific interfaces, including troubleshooting information and contact details where available.

Imported data

Users can review imported data directly from the Import status page to verify what data was received and how it appears in PMI.

Common use cases

• A front office manager checks if today’s revenue file has been successfully imported for planning purposes.
• A housekeeping manager notices that labor hours have not been updated and uses the help icon to find next steps.
• A general manager exports the status overview for their entire hotel group to review missing data before a performance meeting.

Cross-references

• How to read the Import status page
• Understanding statuses
• How to view imported data in the Import status
• Understanding the Import status settings
• Handling Outstanding Imports (Missing Data) in PMI