PMI Knowledge base

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Import status

How to reload an API import

Purpose  This article explains how to manually reload an API-based data import in the Import status page. This allows users to request updated data when the latest import has failed or is outdated.  When to reload an import  Reload is available when:  The interface uses an API (not email, file, or agent-based imports).  The status of the import...

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Import status – Understanding statuses

Introduction Import statuses help users understand whether expected interface data has been received and processed successfully in PMI. PMI monitors active interfaces and evaluates: whether a file arrived whether the expected operational dates or months exist in the file whether PMI could process the file successfully When PMI detects a problem,...

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Import status – Understanding advanced Data offset validation for GoGreen and Food Purchase interfaces

Introduction  Some GoGreen and Food Purchase interfaces support advanced Data offset validation logic for Hourly and Daily imports.  Unlike standard Data offset validation, where PMI checks for data on a single expected day, these interfaces validate data across a configured date range. PMI only requires data to exist for at least one day within...

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Understanding the Import status settings

Introduction Import status settings define how PMI monitors incoming interface data and determines when warnings should appear for delayed, missing, or unsuccessful imports. These settings help users understand when expected interface data has not arrived, could not be processed, or requires operational attention. The settings support: warning...

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How to read the Import status page

Purpose The Import status page helps you monitor whether PMI has received and processed the latest interface data for your properties. Use this page to quickly identify delayed, missing, or incorrect imports before they affect reporting, forecasting, or operational analysis. The page provides visibility into: interface import activity expected...

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Import status overview

Purpose The Import status page in PMI provides an overview of data imports across properties and interfaces. It helps users monitor whether data has been successfully imported into PMI and identify imports that may require attention. The feature improves visibility into the data import process and supports faster follow-up when data is delayed,...

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Handling Outstanding Imports (Missing Data) in PMI

Info This guide walks you through how to troubleshoot and resolve outstanding imports (missing data) in PMI. General NoteThe data displayed in PMI is based on the data we received and imported from your supplier. If an export file has not been shared with PMI, the data will not appear in PMI. In such cases, you may need to request a new export...

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How to view imported data in the Import status

It is easy to see what data has been imported in the Import status module.   NavigationImage: The main menu in PMI showing navigation to the Import status moduleFrom the main menu, click on Import status.Image: The Import status module in PMI, showing imported data.Change the status to 'All', and select 'Expand all'. A list of all the import...

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