What is EMMA mapping?

EMMA is a unified system used by hotels to encompass revenue management, property management, business analytics and more. All of the data imported from EMMA needs to be mapped to the correct department in PMI. This is done when a property is first set up in PMI, and again as new accounts are added. EMMA imports data to PMI early every morning, and contains data from the past 7 days.

How do I access the screen?

On the PMI Home Screen, a red box will appear with information about any accounts that need to be mapped. Clicking on the box will take you directly to the Mapping module, or you can go via the main menu in the top left corner and select Mapping – Accounts, under the column Administration.

View options

Select the property you wish to work with, if you have access to more than one property, then select All. When starting out, it is best to check all the boxes in the View options dropdown, to make sure that everything is uploaded properly, except for PMI Planning and GoGreen. Those are only applicable if they are part of your PMI package and they are handled seperately. 

At the top of the page, make sure you have selected ALL as your view option and not a specific department. In the Interface column, click the dropdown list and choose one of the EMMA interfaces. When you first enter the Mappings page, the unmapped accounts will appear at the top of the list. Click on “Department ID” to sort the column.

If other accounts have already been mapped, you can see how they have been done by going to that department on top of the page. This will give you an idea of how it should look like.

How to map the accounts

Interface: EMMA Revenue history

01_Room – This is always mapped to the  property and not a specific segment.

02_F&B – This is mapped to a profit center, e.g Bar 1 -> Bar, Restaurant 2 – Bfst food -> Breakfast.
Always map to a specific segment if available.

03_M&E –This is always mapped to M&E Department or Conf. Room Rental -> Specific Segment.
Always map to a specific segment if available.

04_Other – This is always mapped to Other -> Specific Segment.
Always map to a specific segment if available.

Interface: EMMA Covers History

If you add covers manually, this could result in double covers in PMI. If this happens, you need to remove the manual edits to get the correct figures.

Map the covers to the correct profit center, then select the corresponding food segment, if available, and then save in the top right corner. See the example below.

Interface: EMMA Rooms History

This should be mapped to the property, and then to the corresponding segment.
Please select the Rooms History interface in the drop down list, and have a look at previously mapped accounts to know how to map the unmapped segment. Below, you can see how EMMA segments are mapped to PMI segments.

Interface: EMMA Rooms On The Books (OTB)

This should be mapped to the property and then to the corresponding segment. Please select the Rooms On The Books interface in the drop down list and have a look at previously mapped accounts to know how to map the unmapped segment. Below, you can see how EMMA segments are mapped to PMI segments.

The only statuses that can be imported to PMI are Confirmed and Tentative. 

Interface: EMMA Sales & Catering (SC) On the Books (OTB)

This should be mapped to the property and then to the corresponding segment. Please select the SC OTB interface in the drop down list and have a look at previously mapped accounts to know how to map the unmapped segment. Below, you can see how EMMA segments are mapped to PMI segments. 

Interface: EMMA Arrivals/Departures

This should always be mapped to the  property.

Other Info

Locked/Unlocked account.

All saved accounts are automatically locked. To open a row for editing, simply click on the lock icon.  Remember to save.

Food and Drinks

Make sure the spoon and fork icon turns blue when the account is linked to food revenue. This should happen automatically, but always check to make sure that it has. Do not click the spoon and fork for Drinks. If the icon is activated, revenue will be linked to food.
This does not apply for OTB mappings, only for EMMA revenue.

Verifying revenue in departments

If you would like to verify that the figures are correct, you can go to the Flash report via the side menu on the Home screen. Click on the revenue for the department you wish to verify on a day in the past. This will open up a pop-up box with all accounts imported that day. You can also look at month-to-date figures at the bottom of the page, and click on that to get the pop-up.