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KPI targets enhancement – July 2024

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Some enhancements have been made to the KPI targets module. New data points have been added to make more KPI calculations possible.

    1. Available rooms – Uses the values from the settings chosen in Rooms live forecast.
    2. Arrivals and stayovers – Departures were previously added.
    3. Covers – The content will depend on the entries in each cockpit.

A standard set of global KPIs has also been created. These cover key property information and the main metrics for each type of department so the KPI target module will be prepopulated with suggested KPIs as soon as it is enabled. These standard KPIs will be maintained by d2o and are not editable. Chain KPIs can be customized by chain.

Data source – This is a new category that can be used to put KPIs in a different sub-section. Values for each part of the main calculations are listed separately (hours, room nights, revenue, etc.) and are intended to help advanced users attempting to review/audit values in other KPIs.