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How F&B departments can set realistic targets when room revenue drops temporarily

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When room revenue is temporarily depressed due to event shifts or unexpected changes, F&B departments can still set realistic monthly targets using the following approaches:

Strategies to Apply:

  1. Review Historical Patterns: Analyze past periods where similar event-driven revenue drops occurred. Look for trends in F&B performance that can guide realistic expectations during disruptions.
  2. Use Staffing Guide Values for Planning Ahead: While you can’t adjust productivity targets for the current month once it’s locked, you can use Staffing Guide values to plan more realistic targets for upcoming months.Note:Note: Productivity targets must be set before the month starts — you can’t adjust them mid-month once locked. However, you can still adjust Live Forecasts and scheduling to reflect changing conditions.
    Productivity targets must be set before the month starts — you can’t adjust them mid-month once locked. However, you can still adjust Live Forecasts and scheduling to reflect changing conditions.
    • These values are based on historical patterns and forecasted activity
    • Shown as green lines in the Labor Cockpit
    • Can be entered manually in the Budget & Forecast module before the month is locked
  3.  Track RevPOLU and Labor Productivity: Use the Labor Cockpit to monitor KPIs like:
    • RevPOLU (Revenue per Operated Labor Unit)
    • Productivity per hour
  4. Use Comparative Data Tools: If enabled, use PMI’s Comparative Data view to contrast current performance with previous similar events, seasonal patterns, or similar departments.
  5. Review ADR and Occupancy Trends: Even if room revenue is down, ADR and occupancy trends can help forecast guest volume and spending behavior — useful for adjusting staffing and cost expectations.

Note: Productivity targets must be set before the month starts — you can’t adjust them mid-month once locked. However, you can still adjust Live Forecasts and scheduling to reflect changing conditions.