Purpose

The Import status page shows if PMI has received the latest data from your reservation, timekeeping, and financial systems. Use it to confirm that imports are successful, quickly spot issues, and ensure your reports and forecasts are always up to date.

Navigation:
Main Menu > Administration > Import status

Table layout overview

Each row in the table represents a combination of property and interface. The following columns are displayed:

• Property name: Shows the hotel name the data belongs to. Hidden if you only have access to one property.
• Interface name: Identifies the data source (e.g., Opera Revenue/OTB, Time keeping system, etc).
• Status: Displays the current import status. See below for details.
• Information: Provides a short explanation of what the status means or what to do next.
• Expected arrival: Shows the expected time the next file is due.
• Last import received: Displays the last successful import’s date/time. This includes an icon to open the imported data.
• API reload: Allows manual reloading of API-based imports (only available for relevant interfaces).
• Help: Opens detailed guidance (Import Help) on resolving issues for that row.

Understanding status types

Here are the most common statuses shown in the table:

• Updated in PMI – The data was successfully imported.
• In progress – The data is currently in the import queue and being processed.
• Waiting for data – d2o has taken action and is waiting for the file.
• Not updated in PMI – No file was received.
• Not updated in PMI. Incorrect data – A file was received, but it contained incorrect or invalid content.

Tips for reading the page

• Red background: Highlights imports that failed or were not updated.
• Hover and click: Hovering over a row turns your cursor into a hand. Click to open Import Help.
• Sort and filter: Use icons in each column header to sort or filter by property, interface, or status.
• Export: Export your current view of the table to Excel using the download icon.
• Search: Search a specific property, Interface or status by entering at least 3 digits and press enter to start the search.
• Failed imports counter: The number of imports that failed across all listed properties.
• Listed properties: The number of properties shown in the table.
• Date picker: You can select any date (today or historical) to view the latest imported data for the selected date. It is not possible to select a date range.

Cross-references:

• Import status overview
• Handling Outstanding Imports (Missing Data) in PMI