When a user leaves your property, you should remove their access through the User Administration module.

To delete a user:

1. Go to User Administration from the PMI main menu.
2. Find the user in the list.
3. Click the trash bin icon next to their name
4. Choose Delete when prompted.
   • If the user has access to more than one property, you can delete them from this property only, or from all properties.
   • Make sure you select the correct option.

Important:

If you select Deactivate, the user will be deactivated from all properties in the chain.
Use Delete if you only want to remove the user from your property.

Related article: Does deleting a user remove them from just our property or all of PMI?