How to map accounts
What exactly is “mapping”, particularly when it comes to mapping accounts?
The Mapping module is where the revenue and occupancy data (room nights, guest nights, covers, etc.) from the various source systems is imported to PMI. Usually there is very little maintenance of this module except in cases involving:
- the first month of PMI usage.
- change or upgrade of source systems.
- changes in the general ledger (GL) chart of accounts.
Those with access rights for revenue manager, accountant, controller and administrator can access this page.
What items or accounts do I need to map?
All revenue, revenue corrections, and statistical accounts should be mapped in PMI. Statistical accounts are those related to occupied rooms and in-house guests, both actual and historical. Payment accounts, tips, VAT, deposits, commissions, and transfer codes should be ignored in PMI.
When a new account with revenue or occupancy data is imported from a source system, a red alert box will appear on the PMI Home page notifiying you that accounts need to be mapped. You can click on the text and you will be taken directly to the Mapping – Accounts page. Mapping accounts can also be accessed from the main dropdown menu to the top left of the Home page, and clicking on Mapping Accounts. The accounts needing to be mapped will be at the top of the list.
Automated Mapping
It is possible to use automated mapping, but d2o needs to set this up for you. You can request this to be activated by contact d2o support.
View options
Select the property you wish to work with, if you have access to more than one property, then select All. When starting out, it is best to check all the boxes in the View options dropdown, to make sure that everything is uploaded properly, except for PMI Planning and GoGreen. Those are only applicable if they are part of your PMI package and they are handled seperately.
- Unmapped – Not yet assigned to a profit center.
- Mapped – Assigned to one or more profit centers.
- Ignored Sources – Accounts that should not be mapped out in PMI. Only incoming revenue accounts should be mapped, not payment or transfer accounts.
- Actual – Historical data, e.g. yesterday’s revenue.
- OTB – On the books data, e.g. future reservations.
- PMI Planning – Accounts used in the accounting system. This is explained separately below. Mapping accounts to PMI Planning is only applicable if PMI Planning is a part of your PMI package.
- GoGreen – Accounts used for PMI GoGreen. This is only applicable if GoGreen is part of your PMI package.
- Show filter – When activated, you can filter the accounts and search for data in section A, either by using the dropdown menu or by free text.
In the main window, the accounts are shown in two sections. The left side displays the source information, i.e. the data that is retrieved from your source system, and the right side displays where the data is to be used in PMI.
Hover over any of the icons below the heading “Type” to see what the file normally contains.
The accounts are shown with different background colors depending on their status:
- Red – Not yet assigned to a profit center and needs to be mapped out or ignored.
- Green – Mapped out to a profit center and thus is being used in PMI.
- Grey – Ignored account which is not used in PMI.
If there are too many accounts to be seen on one page, scroll between the pages by using the arrow icons.
Mapping accounts to PMI Revenue & profit
In the View options dropdown, make sure that “Actual”, and/or “OTB” are checked and that “PMI Planning” is unchecked.
- Padlock icon: Any already mapped accounts are locked with the lock icon. Click the padlock to edit a previously mapped account.
- This feature may be restricted based on user rights.
- On the righthand section, the drop down menus are used to map several accounts at the same time. Use the filters in the lefthand section to select the range of accounts you want to map out. Then choose the desired profit center and/or segment in the righthand section and press the cogwheel icon next to the dropdown menu. All the visible accounts will be mapped to the selected department or segment. Save your work by pressing the diskette icon in the top right hand corner.
- If the property only receives a certain percentage of the account’s value, e.g. commission, you can set a percentage (Split percentage) for all visible accounts. Click the 3 dots in the top righthand section for this option.
- If any tax should be deducted from the account, the percentage should be entered into the “Tax” cell. This is only applicable if the source file contains tax. A tax box will appear automatically where applicable.
- Once the appropriate figures for percentage and tax have been entered, press the cogwheel next to the cell and it will be applied to all visible accounts.
- You can also choose to map out one account at a time. Select the correct profit center from the drop down menu on the righthand side. You can select “Ignored” if the values imported are not to be included in PMI, e.g. balance accounts.
- If the profit center is segmented, select the correct segment from the drop down menu. Set the percentage that should be imported. This is typically 100%, with the exception of commissions and the tax percentage, etc. This option is only available if the interface has been set to exclude tax. All revenue should be displayed excluding tax in PMI.
- If an account is a food account, and it needs to be included in your food sales, click on the fork icon and it will turn blue instead of grey. This will indicate that it is linked as a food revenue account.
- By clicking on Exclude in total, which is only visible for segmented profit centers, you can determine if the account’s value should be included in the total or not. If, for instance, the room revenue is imported from a separate total room sales account, all the segmented revenues should be excluded from the total.
- Add valid dates is used if the account’s value is to be mapped differently during a period or from a specific date.
- Split mapping will enable the possibility to split one source into two or more profit centres in PMI. Once clicked, it is possible to split the account’s value to several profit centers or segments. Here the Split percentage should be used to determine what percentage each individual mapping should get. If you want to delete an additional mapping, click on the trash can icon.
Mapping accounts to PMI Planning
- Applicable only if the account plan has been integrated.
- Make sure that “PMI Planning” is checked in the View options dropdown menu.
- First read through the instructions on how to map to PMI R&P, as mapping for PMI Planning is relatively the same .
- Only actuals are mapped from an accounting system.
- Each account received from a source system needs to be mapped to the correct category, and then the correct account.
- When sub accounts are added, they appear in the dropdown list and you can then map actuals to them.
Additional info
You may find these articles to be helpful for more details on SAP Labor cost mapping and EMMA mapping.
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Getting started
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- Arrivals/Departures
- Data elements required from PMS
- Manual Export PMS – Fidelio
- How to do a manual PMS export from Opera
- Manual Export PMS – Picasso
- Manual Export PMS – Protel
- Manual Export PMS – Spirit Web
- PMS – Cenium
- PMS – Citybreak
- PMS – Fidelio
- PMS – Opera
- PMS – Protel
- How to do a manual PMS export from HotSoft
- PMS – Skidata
- How to set up an Opera reports export
- PMI API
- PMI API Best Practice Get Forecasted hours
- PMI File Agent setup and documentation
- Technical specification for data integration
- How to transfer data to PMI
- How to enable Opera Cloud reports
- PMI system integration overview
- Import status overview
- Handling Outstanding Imports (Missing Data) in PMI
- How to read the import status page
- Opera Scheduler setup - Reservation Statistics 1
- Opera Scheduler setup - Report Trial Balance (trial_balance)
- Opera Scheduler setup - Reservation Forecast, (res_forecast)
- Opera Scheduler setup - Reservation History & Forecast (history_forecast)
- Opera Scheduler setup - Daily Forecast Report
- Opera Scheduler setup - SFTP transfer guide
- Manual Export PMS Opera
- Report 1 (manual export): Reservation Statistics 1 (res_statistics1)
- Report 2 (manual export): Reservation Forecast, (res_forecast)
- Report 3 (manual export): Trial Balance (trial_balance)
- Report 4 (manual export): Reservation History & Forecast (history_forecast)
- Show all articles ( 7 ) Collapse Articles
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Video tutorials
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- Administration Labor cockpit [14:49]
- Bar and Pub Labor cockpit [12:21]
- Breakfast Labor cockpit [12:05]
- Consolidated view in Benchmarking and Management Perspective [3:20]
- Flash Report Onboarding [6:27]
- Flash report overview [2:25]
- Food cost cockpit [6:21]
- Kitchen Labor cockpit [11:28]
- Labor Cockpit Onboarding [18:16]
- Labor cockpit overview [3:12]
- Live forecast 1/5 navigation [5:05]
- Live Forecast 2/5 Rooms [5:05]
- Live forecast 3/5 meeting & event [5:40]
- Live forecast 4/5 food & beverage [6:11]
- Live forecast 5/5 breakfast [7:19]
- Live forecast onboarding [6:06]
- Live forecast overview [2:58]
- Management perspective overview [3:06]
- P&L Planning 1/10 Purpose and benefits [2:25]
- P&L Planning 10/10 How to approve forecast and budget or target [2:34]
- P&L Planning 2/10 Navigation [4:26]
- P&L Planning 3/10 How to build a total [4:29]
- P&L Planning 4/10 Three ways of inserting figures [4:32]
- P&L Planning 5/10 How to add a sub account [1:42]
- P&L Planning 6/10 How to build a constant [2:42]
- P&L Planning 7/10 Staff module [2:48]
- P&L Planning 8/10 How to add a staff member [1:33]
- P&L Planning 9/10 How to revise and submit a forecast [3:01]
- Repair and Maintenance Labor cockpit [13:01]
- Restaurant Labor cockpit [12:30]
- Schedule 1/8 Navigation [5:12]
- Schedule 2/8 How to create a labor cockpit schedule [4:29]
- Schedule 3/8 How to add a team member [2:07]
- Schedule 4/8 How to create a shift code [3:30]
- Schedule 5/8 How to add shift codes to team members [3:41]
- Schedule 6/8 How to create a rotating schedule [3:20]
- Schedule 7/8 How to replace shift codes for a period [2:00]
- Schedule 8/8 How to create split shifts between departments [2:42]
- Stewarding Labor cockpit [11:38]
- Timesheet Onboarding [4:14]
- Show all articles ( 25 ) Collapse Articles
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- Articles coming soon
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- Administration Labor cockpit [14:49]
- Bar and Pub Labor cockpit [12:21]
- Breakfast Labor cockpit [12:05]
- Food cost cockpit [6:21]
- Front office Labor cockpit [12:05]
- Housekeeping Labor cockpit [11:20]
- Kitchen Labor cockpit [11:28]
- Labor Cockpit Onboarding [18:16]
- Labor cockpit overview [3:12]
- Repair and Maintenance Labor cockpit [13:01]
- Restaurant Labor cockpit [12:30]
- Schedule 1/8 Navigation [5:12]
- Schedule 2/8 How to create a labor cockpit schedule [4:29]
- Schedule 3/8 How to add a team member [2:07]
- Schedule 4/8 How to create a shift code [3:30]
- Schedule 5/8 How to add shift codes to team members [3:41]
- Schedule 6/8 How to create a rotating schedule [3:20]
- Schedule 7/8 How to replace shift codes for a period [2:00]
- Schedule 8/8 How to create split shifts between departments [2:42]
- Stewarding Labor cockpit [11:38]
- Timesheet Onboarding [4:14]
- Show all articles ( 6 ) Collapse Articles
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- How to create a pre-populated new plan for Budget or Forecast [3:02]
- How to edit a plan [3:52]
- P&L Planning 1/10 Purpose and benefits [2:25]
- P&L Planning 10/10 How to approve forecast and budget or target [2:34]
- P&L Planning 2/10 Navigation [4:26]
- P&L Planning 3/10 How to build a total [4:29]
- P&L Planning 4/10 Three ways of inserting figures [4:32]
- P&L Planning 5/10 How to add a sub account [1:42]
- P&L Planning 6/10 How to build a constant [2:42]
- P&L Planning 7/10 Staff module [2:48]
- P&L Planning 8/10 How to add a staff member [1:33]
- P&L Planning 9/10 How to revise and submit a forecast [3:01]
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- PMI GoGreen - Cockpit overview [2:49]
- How to create a pre-populated new plan for Budget or Forecast [3:02]
- PMI GoGreen - Water [3:04]
- PMI GoGreen - Missed opportunities [2:57]
- PMI GoGreen - Register actual consumption [2:24]
- PMI GoGreen -Towels & linens [3:02]
- PMI GoGreen - How to prevent food waste [3:03]
- PMI GoGreen - How to reduce energy waste [3:08]
- PMI GoGreen - Waste [3:04]
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- Articles coming soon
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PMI Release notes
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- GoGreen Task Bank and Cockpit enhancements - 12.24
- Refrigerants and Fuel Tracking for GoGreen cockpits enhancement - 11.24
- KPI targets enhancement - 10.24
- Automatic renewal of constants enhancement - 10.24
- GoGreen manual entry enhancement - 10.24
- CO2 factors enhancement - 09.24
- KPI targets enhancement - 07.24
- NextGen Rooms Live forecast statistics and pickup data enhancement - 07.24
- Date picker enhancement - 07.24
- Update to NextGen Rooms Live forecast - 06.24
- P&L planning accounts enhancement - 06.24
- Weather normalization enhancement - 05.24
- Update to NextGen Rooms Live forecast page: Sense check updates - 05.24
- PMI adoption index enhancement - 05.24
- PMI adoption index enhancements - April 2024
- Consolidation OTB enhancement - April 2024
- Update to NextGen Rooms live forecast page: Personal view options, Mar 2024
- User administration enhancements March 2024
- GM daily digest enhancement March 2024
- PMI Index calculation updates for 2024
- KPI targets enhancement February 2024
- KPI targets enhancement - January 2024
- Show all articles ( 7 ) Collapse Articles
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- GoGreen benchmarking enhancement - 01.23
- GoGreen index calculation enhancement - 04.23
- PMI adoption index: Help videos for measurements enhancement - 02.23
- Activity log enhancement - 07.23
- Arrivals and departures forecast enhancement - 02.23
- KPI upload tool enhancement - 08.23
- GoGreen Food waste cockpit enhancement - 08.23
- GoGreen Doing cockpit enhancement - 06.23
- Benchmarking: PMI Index value updates based on time period selected - 06.23
- GoGreen cockpit: Highlight months missing data on 12 month graph - 07.23
- KPI targets enhancement - 01.23
- Goal distribution tool enhancement - 09.23
- Live forecast enhancement: Editing ARR values -12.23
- User administration release note - 12.23
- New page view of Rooms live forecast - 12.23
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- Benchmarking calculation enhancement - 03.22
- Enhancement to add department type in the P&L report - 03.22
- Print all unmapped accounts on chain level - 03.22
- Printing to Excel and PDF enhancement - 03.22
- Introduction to PMI enhancement
- Room Live forecast – Change to pickup fields - 04.22
- Information/calculation rows in PMI schedule - 09.22
- Export to Google Sheets enhancement - 08.22
- PMI Advanced settings – Period locking - 06.22
- GM daily digest enhancements - 09.22
- PMI adoption index: Option to filter and export scores enhancement - 12.22
- Profit center Live forecast: Automatically switch between OTB and revenue driver
- SMART Forecast enhancement - 09.22
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Onboarding
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- Onboarding roles overview
- Onboarding roles – Breakfast
- Onboarding roles – Finance
- Onboarding roles – Food cost
- Onboarding roles – Front Office
- Onboarding roles – Housekeeping
- Onboarding roles – Kitchen
- Onboarding roles – Restaurant and Meeting & Event
- Onboarding roles – Stewarding
- Onboarding roles – Repair and Maintenance
- GM Introduction to PMI
- Onboarding roles – Bar and Pub
- Onboarding roles – Administration
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GM's corner
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PMI homepage
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PMI planning
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- How to work with Rooms Budget and forecast
- How to work with non-rooms Budget and forecast
- Use Forecast/Budget hours from Cockpit in P&L Staff module
- How to input a budget in PMI
- Setting productivity targets in PMI
- Express planner overview
- How to run Express planner
- How to configure Express planner settings
- Express planner calculation explanation with examples
- Compiling revenue streams overview
- How to manually enter a revenue budget in PMI
- How to enter a revenue budget in PMI using Live forecast data
- How to enter a revenue budget in PMI using the Data Upload Centre
- How to set monthly labor productivity and hour targets in PMI
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- Accounts overview
- How to populate and edit accounts
- How to approve a forecast or budget in PMI
- How to copy from reference
- How to edit and update using the staffing tool
- How to make a profit forecast
- How to set up a weekly Live forecast
- How to add a comparison year in P&L
- How to modify a P&L report
- Planning Menu – Tools and View Options overview
- Planning staff module overview
- How to build a P&L planning report
- How to add staff and manage staff cost
- Staffing screen overview
- How to input a budget in PMI
- PMI Planning module overview
- How to add a Food & beverage revenue forecast in P&L Planning
- How to add room revenue in Planning
- Show all articles ( 3 ) Collapse Articles
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Cockpit
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- Labor cockpit overview
- Labor Cockpit Preparations
- Labor cockpit cost driver
- SMART forecast explained
- How does SMART allocate daily hours?
- Using arrivals and departures as a cost driver
- Closing Profit Center or Cockpit
- How to work with labor cost
- Min/Max explanation
- Parent and sub-cockpits explained
- Staffing guide explained
- Daily and weekly routines for department heads
- Understanding the importance of including outsourced labor hours in PMI
- How to add labor cost in PMI
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- Labor cockpit schedule
- How to make a schedule
- How to revise a schedule
- PMI Schedule: Information and Calculation rows explained
- Predefined shift codes
- How to print a schedule
- Revise staff
- Schedule 1/8 Navigation [5:12]
- Schedule 2/8 How to create a labor cockpit schedule [4:29]
- Schedule 3/8 How to add a team member [2:07]
- Schedule 4/8 How to create a shift code [3:30]
- Schedule 5/8 How to add shift codes to team members [3:41]
- Schedule 6/8 How to create a rotating schedule [3:20]
- Schedule 7/8 How to replace shift codes for a period [2:00]
- Schedule 8/8 How to create split shifts between departments [2:42]
- How to work with the Schedule in PMI
- Split Shifts Between Departments
- The Schedule Tools & View menu options overview
- Show all articles ( 3 ) Collapse Articles
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Live forecast
- Live forecast overview
- How to set up a Live forecast: configuration settings
- Live forecast tools and personal view settings
- PMI prediction explained
- Pickup explanation
- Revenue driver explained
- Segment OTB
- Submit Live Forecast to Forecast (monthly routine)
- NextGen Rooms Live forecast overview
- NextGen Rooms Live forecast: Weekly routine overview
- Rooms live forecast: How to work with auto Live forecast
- NextGen Rooms live forecast: Personal view options
- Rooms Live forecast: Sense check mode explained
- How pickup fields are displayed and used in Room live forecast
- Collaborative Forecasting with PMI Prediction
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Data analysis views
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Administration
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GoGreen
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- Comparative data explained
- Data table general explained
- Formula/Calculations explained
- Goal charts and YoY comparison explained
- How to edit a GoGreen plan
- How to set up a Plan
- Intro to NextGen GoGreen Planning
- Main chart explained
- Plan values explained
- Save changes button explained
- Sense check mode explained
- Unit price explained
- Volume/usage/consumption explained
- How to do a monthly forecast routine in NextGen Planning
- GoGreen home page overview
- GoGreen Doing Cockpit overview
- GoGreen Learning page overview
- GoGreen index overview
- Weather normalization overview
- CO2 factors overview
- GoGreen targets explanation
- GoGreen index: How are the measurements calculated?
- Useful links for sustainability and environmental management best practice
- How to make a manual entry in a GoGreen cockpit
- Weather normalization explained
- GoGreen benchmarking enhancement - 01.23
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FAQ
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- How can I see the hours that are imported to PMI?
- How do I enter the rates?
- How do I know if I am scheduling according to activity?
- How does PMI summarize the hours?
- How is productivity calculated?
- What are fixed hours?
- What are productive and non-productive hours?
- What are the rates and how are they calculated?
- What is a cost driver?
- What is min/max hours?
- Why do the planned hours in the Timekeeping System (TKS) not match PMI?
- Why is the total number of hours for the month too low/high?
- What is SMART?
- How F&B departments can set realistic targets when room revenue drops temporarily
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- How do I estimate my Closing Inventory?
- My food cost % is wrong (too high/low). Why is that?
- My turnover days are set to 32. What does that mean?
- What are my routines in the Food cost cockpit?
- What do I enter in the Purchase column?
- What is opening and closing stock?
- What is the recommended number of turnover days?
- What is turnover days and how is it calculated?
- Where do I change my food cost forecast?
- Why is opening and closing stock important?
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- Can one employee work in two departments?
- How do I add a shift code?
- How do I copy hours into the unspecified row (Timekeeping system excluded)
- How do I create a rotating schedule?
- How do I make a new schedule?
- How do I navigate the tools in the schedule?
- What are timekeeping system (TKS) excluded hours for?
- How do I add a schedule to my cockpit?
- Do workers added in the schedule get carried over to future months?
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- Do I have to change my budget & forecast manually every month?
- How can I see what the current cost driver is?
- How do I set a productivity goal?
- How does the cost driver effect my hours and productivity?
- Where can I find the upload function?
- Why are my budget and forecast locked?
- What is Room revenue planning?
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- How do I copy to Live forecast?
- How do I submit my Live forecast to forecast?
- How do I reset the pickup for a full month?
- Why do I have a red triangle to the left of the date?
- What are Pickup statistics?
- What are covers?
- What are the seasons in PMI?
- What do the pickups show and why are they sometimes negative?
- What is a revenue driver?
- What is the difference between Forecast and Live forecast?
- Why does on the books in PMI not match what we have in our PMS?
- How do I calculate ARR and ADR?
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- Can I edit the figures in the Flash report?
- Different view options in the Flash report
- How am I performing compared to my forecast/budget/last year?
- How can I print the report?
- How can I switch between viewing daily and monthly figures?
- How do I check what segments add to the total daily figure?
- How do I edit my covers?
- Why are my room/guest nights wrong?
- What is the Flash Report
- Why is my revenue wrong?
- How is the month-to-date forecast and budget calculated in the Flash report?
- Why are the numbers in the Flash report different from the Live forecast?
- Where can I see account mapping details?
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- How do I know if the mapping is correct?
- How do I know where accounts should go in PMI?
- How do I map the categories in the timekeeping system (TKS)?
- I cannot see my department in Timekeeping System (TKS) mapping. How do I see it?
- There is a position missing in the Timekeeping system mapping. How can I fix this?
- What are Categories in PMI Timekeeping system?
- What is Departments in Timekeeping system (TKS) mapping?
- What is mapping accounts?
- What is mapping – timekeeping system?
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KPIs
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General user knowledge
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Miscellaneous
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Access system
- Articles coming soon
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d2o team only
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- Articles coming soon
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- Articles coming soon
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- Articles coming soon
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- Articles coming soon
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PMI adoption index