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PMI home page overview

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The home page provides you with navigation points to all areas of PMI. It also gives you quick visibility of some key information including the status of each cockpit, RevPOLU, PMI adoption index, weather, integration status and release notes. It is the default view when you log into PMI.

 

What is the information on the page?

 

1. Labor cockpit Information

All active cockpits are listed separately. Click on an image to access the department’s cockpit. (Even if a cockpit is not in use, it will still be visible. Closed departments remain in the system for at least 1 year so that its able to compare year on year – unless historical hours are moved elsewhere.)

PMI Cockpits

The icons by each image indicate the current (Month-To-Date) productivity status of each cockpit:

  • Yellow (amber) status (yellow triangle, at the top left of the tile, with a white question mark “?”): The cockpit has not been updated today. PMI recommends that all cockpits are updated before 10 AM each morning.
  • Green status (green triangle, at the top left of the tile, with a white plus sign “+”): The cockpit is updated and is using less hours than the forecasted productivity target/hours month to date.
  • Red status (red triangle, at the top left of the tile, with a white minus sign “-“): The cockpit is updated, but more hours have been used than the forecasted productivity/hours month to date.

If your property has the hours overview displayed, you can see whether your property is using more or less hours than forecasted month to date. In the example above, they are using 107.3 hours less than forecasted. If the box is red with a + sign, you are using that number of hours more than forecasted.

Tip − A discrepancy of more than 50 hours plus or minus may indicate that the productivity forecast for the month was unrealistic. Please review your labor schedule or productivity forecast.

 2. RevPOLU

The most important Key Performance Indicator (KPI) in PMI is RevPOLU (Revenue Per Operational Labor Unit). The total revenue divided by total paid hours gives you your RevPOLU. The calculation includes both productive and non-productive hours. Month-to-date result is shown in a larger font size. Current month-end figures for Live Forecast (actual and planned), Forecast, Budget and Last Year are calculated according to SMART.

The triangle beside the number indicates if you are performing better or worse than the forecast and last year. The color indicates how you are doing compared to the forecast and the direction indicates how you are doing compared to last year.

On the 1st day of the month, the RevPOLU shown is last month’s ending data.

 

3. PMI adoption index

PMI index indicates how well you are adopting PMI best practises to effectively manage your department. The goal is a score of 8 out of 10 or above.

The progress bar is color coded:

  • Green = Index is 8.0 or above. Good use of PMI.
  • Amber (orange) = Index between 5.0 and 8. Not all modules are used or they are used improperly.
  • Red = Index below 5.0. PMI is not used as intended.

 

4. Integration status

A red box will appear on the home page when source files are missing or empty. These issues are usually sorted by your GM, financial controller or IT.

If new accounts/transaction codes have been found in the received file, they will be displayed as “X new accounts to be mapped”. Click on  the text and you will be directed to the Mapping Accounts module. You need controller rights to update mappings.

When something is displayed under Integration Status, it is important to take action immediately as there may be discrepancies between your source systems and PMI.

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It is important that missing files get imported as soon as possible

Some information is not possible to recreate once the day has passed, such as On The Books (OTB) data.

You can get a overview of your properties daily import status from your source systems (PMS, POS, Timekeeping etc) using the Import Status view.

 

5. Weather forecast

PMI displays the weather forecast for tomorrow on the home page, but the Flash Report and Live Forecast displays the forecast the coming 10 days. The weather forecast is imported from www.yr.no.

 

6. PMI release notes

Clicking on this section will take you to the release notes page, where you can see the latest updates and new additions to PMI.

 

7. FAQ

Clicking on this section will take you to the FAQ page, where you can search for answers to a question.

Troubleshooting tips

This section provides additional troubleshooting advice for readers experiencing specific issues. While it’s packed with useful insights, you may skip it if you’re not facing any related problems.

Troubleshoot data in the Import Status view

Accessing the Import Status View:

  1. Navigate to the main menu and select Import Status.
  2. Choose your desired chain, property, status, and interface filters.
  3. The view will display detailed import information for the selected property.

Troubleshooting Missing or Delayed Data:

If Interface Status is “In progress”: This indicates that data is actively being imported and is currently in the ingestion queue. It will soon “arrive” and be visible within PMI.

If data appears to be missing:

  1. Use the search (magnifying glass) to drill down into the details.
  2. Compare the data received with what’s displayed in PMI to ensure alignment.
  3. Check for potential issues like unmapped accounts or ignored figures that may prevent data from appearing.
  4. If discrepancies persist, consider performing a new import to refresh the data.

Providing context for better insights

Issue: Users ask broad questions like “Where is my data?” or “What do these figures tell you about my productivity?”without providing sufficient context or visual input.

If you're unsure why specific data or insights aren't displaying as expected, ensure your query includes enough context. You can also use the Query Library, which offers premade queries tailored to common needs—screenshots are automatically added when required for these queries. 

For custom queries, consider taking a screenshot of the relevant data or view by clicking the camera icon. Providing clear context or visuals helps the AI analyze your data more effectively and deliver accurate responses.