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What are the Key Performance Indicators (KPIs) in Management perspective?

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Key Performance Indicator (KPI) is a type of performance measurement. In PMI, a symbol is used to show the correlation of specific indicators to Forecast, Budget and Last year.

The direction of the arrow shows the trend compared to last year. An arrow pointing upwards means the KPI is performing better than last year, and vice versa.

A green arrow with a plus sign means that the KPI is better than the target, e.g. Forecast, Budget or Last year, depending on the choice of target.

A red arrow with a minus sign means that the KPI is worse than the target, e.g. Forecast, Budget or Last year, depending on the choice of target.