Troubleshoot data in the Import Status view

Accessing the Import Status View:

  1. Navigate to the main menu and select Import Status.
  2. Choose your desired chain, property, status, and interface filters.
  3. The view will display detailed import information for the selected property.

Troubleshooting Missing Data:

  1. If data appears to be missing, use the search (magnifying glass) to drill down into the details.
  2. Compare the data received with what’s displayed in PMI.
  3. Check for potential issues like unmapped accounts or ignored figures.
  4. If discrepancies persist, consider performing a new import.