PMI (Performance Management Intelligence) by d2o is a comprehensive platform designed to optimize resource management and productivity in the hospitality industry. It offers a suite of modules tailored to various operational aspects, enabling hoteliers to enhance efficiency and maintain consistent service quality. Here’s an overview of its key features and modules:

Collaborative Live Forecast

This module facilitates accurate, real-time forecasting across all departments. Leveraging historical data and predictive analytics, it anticipates demand fluctuations, allowing for proactive resource allocation. For instance, the Live Forecast module assists in predicting room occupancy, food and beverage needs, and event requirements, ensuring that staffing and inventory align with expected demand.

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Staff Management

PMI’s staff management tools help set monthly labor productivity targets and manage schedules efficiently. By aligning staffing levels with business demand, hotels can optimize labor costs while maintaining service standards. The platform also supports the creation of rotating schedules and split shifts between departments, enhancing flexibility and responsiveness to operational needs.

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Food Purchase Management

The Food Cost Cockpit enables precise tracking and management of food purchases. It allows for monitoring of food cost percentages, analysis of purchase patterns, and identification of areas for cost reduction. This module ensures that food purchasing aligns with consumption trends, minimizing waste and maximizing profitability.

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Profit & Loss Operational Management

PMI streamlines the budgeting and forecasting process, allowing for the input of budgets directly into the platform or via upload templates. It supports the creation of detailed profit and loss statements, facilitating financial planning and analysis. The platform also offers tools for setting up new properties, integrating systems, and mapping accounts, ensuring a seamless financial management experience.

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GoGreen (Sustainability Management)

The GoGreen module assists hotels in setting and achieving environmental targets. It tracks resource consumption, such as energy and water usage, and provides insights into sustainability performance. The module also features a sense check mode to highlight anomalies in data, ensuring accuracy in sustainability reporting.

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Benchmarking

PMI’s benchmarking tools enable properties to compare their performance against peers. This feature fosters continuous improvement by identifying areas where a hotel may be underperforming relative to similar establishments, encouraging the adoption of best practices and strategic adjustments.

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System Integration

The platform offers seamless integration with various systems, including Property Management Systems (PMS), Point of Sale (POS) systems, and Timekeeping Systems (TKS). This integration ensures that data flows smoothly between platforms, reducing manual data entry and enhancing accuracy across operations.

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By leveraging these modules, PMI empowers hoteliers to make data-driven decisions, optimize resources, and maintain high levels of guest satisfaction, all while keeping operational costs in check.