PMI is designed to provide a complete overview of labor hours across all departments, helping you effectively manage and benchmark your hotel’s productivity performance. When a department like housekeeping is outsourced, it may seem unnecessary to...
PMI Knowledge base
List of all articles in the current, selected, category.
Cockpit
Types of cockpits in PMI explained
What are the different cockpit types?Image: A Labor cockpit in PMI At the heart of PMI are the various "cockpits", each one designed to help you manage a different part of your operations. From keeping track of labor costs to monitoring your...
How to calulate arrivals and departures in the Labor cockpit
The Labor cockpit includes key metrics like total hours, productive hours, non-productive hours, room nights, arrivals, departures, arrivals + departures, and stayovers. PMI calculates all of this in the background, but here is the formula for...
Parent and sub-cockpits explained
What is a parent cockpit? The purpose of a parent cockpit is to: Enable consolidation of hours and activity cost drivers. Streamline review and update of two or more sub-cockpits. For instance, IT, maintenance and finance departments are operated...
Closing Profit Center or Cockpit
Summary How to close a Profit Center/Live Forecast and/or a cockpit during a period. Intended Users Forecast Owners and Cockpit Owners. Requirements Administrator user rights. Instructions Live Forecast/Profit Center If you for periods, need to...
Staffing guide explained
What is the staffing guide? The staffing guide is a recommendation of how many labor hours to schedule each day for each department. Once activated, it can be viewed as the green lines in the graphs of each labor cockpit. Users with...
Schedule 8/8 How to create split shifts between departments [2:42]
Schedule 7/8 How to replace shift codes for a period [2:00]
Schedule 6/8 How to create a rotating schedule [3:20]
Schedule 5/8 How to add shift codes to team members [3:41]
Schedule 4/8 How to create a shift code [3:30]
Schedule 3/8 How to add a team member [2:07]
Schedule 2/8 How to create a labor cockpit schedule [4:29]
Schedule 1/8 Navigation [5:12]
The Schedule Tools & View menu
Summary This summary will help you to manage and understand the Schedule Tools & View menu − the available tools you have and view options. Intended Users Department heads Instructions Tools Spend some time to view the different functions...
Split Shifts Between Departments
Summary If needed, you can create a shift code that divides the hours between various departments. Intended Users Cockpit Owners Purpose Schedule a staff member in two or more departments during the same shift. Prerequisites: Adequate knowledge...
Scheduling
Summary This summary will help you to understand, navigate and manage your PMI scheduling. Intended Users Cockpit Owners Instructions For scheduling, you can choose between using the mouse or the keyboard. Until you remember the different shortcut...
Revise staff
Summary This summary will explain how to revise and add staff. Intended Users Cockpit Owners Instructions 1. To add staff, enter the employee’s first name in the field on the left hand side. When you start typing, PMI does a search for matches in...
How to revise a schedule
How does it work? This method is often used if you don’t have a timekeeping system (that is integrated with PMI) and you want to keep actual consumption per worker. The days that have not been approved are indicated with a red cell background. If...
Printing a schedule
Summary This summary will help you to manage printing and exporting of schedules. Intended Users Cockpit Owners Instructions A general rule is that PMI exports according to the view you have on the screen. If you are currently showing codes, it...
Predefined shift codes
Summary This summary will help you to understand how to work with predefined shift codes and how to build or maintain shift codes. Intended Users Cockpit Owners Instructions Open the shift codes by clicking on the Shift Codes tab in Tools menu. ...
PMI Schedule: Information, Calculation rows explanation
What are information/calculation rows in PMI Schedule? Custom rows can be added in PMI Schedule that give you additional insights when scheduling. This allows you to view relevant details, ensuring that good schedules are created. What is their...
Labor cockpit schedule
Summary All Cockpits in PMI can have one or more Schedules linked to it. Be aware of that any changes to a schedule for past historic days are not reflected in the cockpit. Any changes to hours worked for past historic days needs to be done in the...
How to make a schedule
Summary This section will briefly explain how to create a schedule. Intended Users Cockpit Owners Instructions From the Labor Cockpit: In the Tools menu, you can create a schedule for your department − or more, if you have several shift plans − but...
Using arrivals and departures as a cost driver
It is possible to use Arrivals and/or Departures as a cost driver in a cockpit.When you activate the forecasting feature for Arrivals/Departures in Rooms Live forecast, it will generate a daily forecast for arrivals and departures. This forecast...
How to work with labor cost
Summary There are different ways to work with labor cost in PMI R&P. The rate will always be displayed in the Cockpit and the box where it is displayed can either be opened for editting or closed, depending on the settings selected. We...
Min/Max explanation
What is Min/Max? MIN/MAX hours is a setting in the labor cockpit in PMI. It allows you to manually set a minimum and maximum number of hours to be scheduled each day of the week for your department. Exceptions can be added for holidays and fixed...
How does SMART allocate daily hours?
SMART is a monthly forecast based on the productivity/hours forecast set (How is SMART calculated?). It identifies historical trends to suggest how many hours should be scheduled each day in order to meet the monthly productivity/hours forecast....
SMART forecast explained
What is a SMART forecast? The SMART forecast in PMI is a daily breakdown of your monthly productivity/hours forecast . SMART forecast allocates the month forecast to each day based on the expected activity levels of hotel using the cost driver...
Labor cockpit cost driver
Summary The Cost driver tab in the Labor cockpit is used for managing the department’s cost driver. Most hotel groups have corporate standards to be able to compare like for like, please verify with your head office before changing the settings....
Labor Cockpit Preparations
Summary PMI Labor Cockpit (and Schedule) are used to manage labor cost and adjust the staffing according to expected level of activity in the department, both short and long term. This article covers the Budget and Forecast preparations needed for...
Labor cockpit overview
What is the Labor cockpit? The Labor cockpit is where department heads manage their staff schedules. The Cockpit provides details on hours, productivity and labor cost both for past and future months. It includes hours imported from your time...
Review and Maintain Food Cost
Summary The procedure below allows you to record your food cost and manage your food purchases by adequately measuring your stock turnover rate on a daily and monthly routine in order to maximize profit on the margin. Intended Users F&B...
Resource consumption and purchase patterns
Summary This summary will help you to understand and manage the Food Cost Cockpit. Intended Users Executive Chefs, Chefs = Kitchen Food Cost Owners Instructions The purpose of the Food Cost Cockpit is to manage resource consumption and purchase...
Kitchen food cost overview
Summary Food Cost Cockpit is always part of a Labor Cockpit − usually the Kitchen or Breakfast Cockpit. Intended Users Executive Chefs and Food Cost Cockpit Owners. Instructions The PMI Kitchen Food Cost cockpit helps the Executive Chef to manage...
Imported food cost purchases overview
Properties with PMI Planning have the possibility to import actual food purchase into PMI. All food purchases are imported daily into PMI, giving the kitchen food cost owner an effortless overview of monthly expenditures. A kitchen normally has...
Monthly routine food cost cockpit
Summary Monthly tasks in the food cost cockpit Intended Users Kitchen Food Cost Owners Instructions 1. The food cost cockpit is found in (one of) the kitchen labor cockpit(s). Click on Food Cost in the Cockpit view located in the upper menu bar. 2....
Daily and weekly routines for department heads
What is a Labor cockpit? The Labor cockpit is where department heads manage their staff schedules. There is a Labor cockpit for each department in PMI and a department head has been assigned to each one. Here, they manage the staff schedules...
Food cost cockpit overview
What is the Food cost cockpit? The Food cost cockpit helps the executive chef to manage food costs and plan the daily purchases so they are aligned with the food revenue stream. The Food cost cockpit is always part of a labor cockpit − usually the...