The absence column displays the non-productive hours. Hours that are paid for but non-productive at your department/property.
What does the absence column display?
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faq
What are the KPI’s displaying?
The KPI indicates how you are pacing MTD vs Forecast, Budget, and LY. The direction of the arrow shows the trend compared to last year. An arrow pointing upwards means that the KPI is performing better than last year and vice versa. A green arrow with a plus sign...
What is Benchmarking?
Benchmarking is a report listing the properties in your group (or the ones you have access to see), allowing you to compare (benchmark) your property’s revenues and productivity.
Why are my departments marked in red
When rows in the table or bars in the graph are red, the respective cockpit has not been saved for the last day(s).
I want to see my actual submitted numbers
To see submitted Forecast, Budget or Actual Last Year, select “Incl static number” box in View options. An additional column will appear to the right of SMART, displaying the submitted Forecast, Budget or Actual Last Year, depending on the choice made.
What are the Key Performance Indicators (KPIs) in Management perspective?
Key Performance Indicator (KPI) is a type of performance measurement. In PMI, a symbol is used to show the correlation of specific indicators to Forecast, Budget and Last year. The direction of the arrow shows the trend compared to last year. An arrow pointing upwards...
What is the Management perspective?
The Management perspective is a consolidated report that gives the most complete picture for pin-pointing total and departmental performance, in terms of both revenue and productivity, month-to-date and month-end. How is the revenue pacing for each department compared...
How can I switch between viewing daily and monthly figures?
Click on the period-type next to the date at the top right of the module, and select days, month, several months or year as your view option. Then choose the period interval you want to review.
How can I print the report?
You can print the data found in the Flash report. Choose “Print to File” from the tools menu. You have the option to choose PDF format or Excel.
How am I performing compared to my forecast/budget/last year?
The flash report will display a percentage ratio of how you are doing month to date and month-end vs Forecast, Budget and Last Year for each revenue center. The Forecast index is calculated by taking the month-end figure and dividing it by the forecast figure. The...