Topic

faq

Explore related guidance from the PMI Knowledge Base.

KB Article

How do I know if the mapping is correct?

You can check in the Flash Report if the registered revenue on your trial balance corresponds to what is recorded in PMI. If you import the…

Mapping

KB Article

How do I know where accounts should go in PMI?

All the revenue and statistical codes in your PMS should have a corresponding account in PMI. It is important to ensure revenues are going to the…

Mapping

KB Article

How do I make a new schedule?

From the Tools menu in the Schedule (or Cockpit) module, you can choose Add New Schedule. You can have several schedules for one department/cockpit, but we…

Schedule

KB Article

How do I manage users?

All user administration (adding, editing, and deactivating and deleting users) is done via the User Administration module, accessed from the main menu. You need user administration…

User administration

KB Article

How do I navigate the tools in the schedule?

There are many different functions within the Tools menu in the Schedule module. All of them are described with a brief text. As a basic principle,…

Schedule

KB Article

How do I reset the pickup for a full month?

From the Tools menu of the Live forecast module, you can choose to Reset Pick up, which will zero out the pickup columns for the remainder…

Live forecast

KB Article

How do I set a productivity goal?

A good way to set a productivity goal (target) is to use last year as a reference and see if you can achieve similar or better…

Budget & forecast

KB Article

How do I submit my Live forecast to forecast?

Every month, usually with a deadline of the 20th to the 25th of the month, you need to freeze the forecast for the coming month or…

Live forecast

KB Article

How does PMI summarize the hours?

In the cockpit, you will see three columns displaying hours. Total, Productive and Non-Productive. Productive hours are hours that have been worked and payed for. Non-productive…

Cockpit

KB Article

How is productivity calculated?

Productivity is calculated by dividing the output in a department (i.e. revenue, rooms occupied, covers) with the number of hours paid for. We differentiate between total…

Cockpit