PMI Knowledge base

List of all articles in the current, selected, category.

Cockpit

How do I enter the rates?

The rates that you see in the cockpit are picked up from the Budget & Forecast module. In the Budget & Forecast module, you can enter either the rate or total labor cost, depending on the settings chosen. If you work with total labor cost,...

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What is min/max hours?

The Min and Max settings allow you to set the minimum and maximum hours required in a department for each day of the week. Using this function will affect forecasted productivity, as you are manipulating hours needed on slow and high activity days....

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What are fixed hours?

Some departments, like admin & general and sales, may have a fixed number of hours each month regardless of occupancy and activity at the property. The total fixed hours for a cockpit will be divided equally between every weekday in the month,...

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How is productivity calculated?

Productivity is calculated by dividing the output in a department (i.e. revenue, rooms occupied, covers) with the number of hours paid for. We differentiate between total productivity, that takes the output divided by the total hours, and...

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What is a cost driver?

A cost driver is an operational factor in the department that effects the need for labor, whether that is guests, rooms or revenue. For example, Housekeeping uses rooms occupied last night as a cost driver, because that determines the amount of...

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How does PMI summarize the hours?

In the cockpit, you will see three columns displaying hours. Total, Productive and Non-Productive. Productive hours are hours that have been worked and payed for. Non-productive hours are payed hours that have not been worked. Productive and...

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What is SMART?

The SMART forecast in PMI is a daily breakdown of your monthly productivity/hours forecast. The SMART forecast allocates the month forecast to each day based on the expected activity levels of hotel using the cost driver forecast and historic...

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