Problem solving
Search symptoms and find clear steps toward a resolution.
This update enhances the non-room Live forecast by allowing you to view key rooms data—room nights, guest nights, and occupancy—directly within non-room departments. This provides better…
PMI release notes 2025
The GM Daily Digest is designed to be a concise, action-oriented snapshot for General Managers, emphasizing what's changed, where the risks are, and what needs immediate…
Management perspective
In the PMI Index, hygiene factors are foundational tasks that ensure operational routines are being followed so that PMI performs well.
FAQ
When room revenue is temporarily depressed due to event shifts or unexpected changes, F&B departments can still set realistic monthly targets using the following approaches:
Cockpit
If you've raised productivity targets and want to assess whether they're leading to improved performance, here are the key steps to take:
Profit & loss
PMI includes a Period Locking function that allows Revenue Managers or Head Office personnel to lock values after a specific date.
FAQ
Ignore technical-health tiles (Integration Status, Data-source Status) unless you're troubleshooting missing data – they do not reflect team performance.
PMI index
PMI (Productivity Management Intelligence) by d2o integrates with a broad array of source systems across hospitality operations to ingest daily data and support forecasting, reporting, and…
System integration
This article explains how to use PMI Prediction effectively through collaborative forecasting — a method that combines automated system forecasts with your own expertise. It covers…
Live forecast
Whether you're looking for yesterday's Food Cost in the Kitchen cockpit or the latest Energy usage in GoGreen, you'll use the Cockpit to explore performance in…
Onboarding
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