In the PMI Index, hygiene factors are foundational tasks that ensure operational routines are being followed. They do not carry any score weight, except for the Rooms Management category. Where do hygiene factors appear? They are shown in red in the PMI Index...
adoption index
Which KPI tiles help identify when a team is struggling?
Which KPI tiles help identify when a team is struggling? Issue:AI responses can sometimes feel scattered or overly broad when asked which KPI tiles help identify struggling teams. This usually happens when performance metrics are mixed with system health indicators or...
PMI Adoption index overview
What is the purpose of PMI adoption index? PMI adoption index is designed to answer the question: How effectively is my property/department using PMI to optimally manage resources and increase the likelihood of a higher GOP? The index dashboard can be used as a...
PMI adoption index enhancement – 05.24
An enhancement has been made to the PMI adoption index page. It is now possible to export division scores from the index page. This is available in chain, group and property views. Image: PMI adoption index page with option to export division scores Select...
PMI adoption index dashboard overview [3:02]
PMI adoption index: How are the measurements calculated?
The table below explains the calculations used for each of the measurements that make up the PMI adoption index. Each action has a different weighting, according to how crucial it is. The more crucial an action is, the greater impact it will have on a department’s...
PMI adoption index enhancements – April 2024
Some enhancements and updates have been made to the PMI adoption index. These enhancements simplify the page view, making it easier to understand the overall and individual scores and the actions that need to be taken for each department, property, group and chain....
PMI Index calculation updates for 2024
Enhancements to the PMI adoption index calculation methodology will be released on January 2nd, 2024. These changes are designed to better align the index with its primary objective: addressing the crucial question, ‘How effectively is my property/department...
Benchmarking: PMI Index value updates based on time period selected – 06.23
What’s new? In the Benchmarking module of PMI, when viewing Productivity, the Adoption Index value now follows the following logic: When viewing MTD: The value shown is the average index score for the property month to date. When viewing Month-end: The value shown is...
PMI adoption index: Help videos for measurements enhancement – 02.23
Additional videos are now available on the PMI adoption index page for specific measurements. The purpose of the videos is to help explain why each measurement is important and what actions need to be taken in order to achieve a high score. To access the videos, make...