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In the Planning Module Settings , each chain or property can define an Actual Date Delay Offset. This determines how many days PMI waits after month-end…
PMI planning · Troubleshooting
Users can find in-app help and video guides in several places within the PMI platform:
Home · Troubleshooting
To maintain accurate reporting and data consistency across PMI modules, validate data at the point of entry—not in the reporting tools.
Management perspective · Troubleshooting
Benchmarking reports do not pull data directly from schedules or timesheets , but rely on the saved data in each department's cockpit . If hours are…
Benchmarking · Troubleshooting
If a department has no historical data , PMI cannot use its SMART algorithms , which rely on past patterns to suggest efficient staffing levels.
Labor cockpit · Troubleshooting
The Timesheet report doesn't flag issues directly, but there are a few on-screen cues that can help you identify if something's off — particularly when viewing…
General issues · Troubleshooting
The hours displayed in Schedule, Cockpit, Management perspective, and Benchmarking are always synchronized.
Management perspective · Troubleshooting
If you need to add or adjust historical hours in PMI (e.g. for last year), manual entry is not done in Budget & Forecast. Instead, you…
Budget & forecast · Troubleshooting
You can manually enter last year's hours in the Timesheet Cockpit by clicking the pencil icon next to the relevant day and department. This is useful…
Budget & forecast · Troubleshooting
If you're trying to reuse a formula from one account in another (e.g., from "Kitchen – Paid Holidays" to "Steward – Paid Holidays"), here's how the…
PMI planning · Troubleshooting
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