Topic

Getting started

KB Article

Opera Scheduler setup – Reservation Statistics 1

This document walks you step‑by‑step through how to schedule and export historical room‑night and guest‑night data from Opera PMS, so you can seamlessly feed valuable stats…

System integration

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PMI system integration overview

PMI (Productivity Management Intelligence) by d2o integrates with a broad array of source systems across hospitality operations to ingest daily data and support forecasting, reporting, and…

System integration

KB Article

How to enable Opera Cloud reports

If you do not see the option to manage scheduled reports in Opera, you need to make sure you have the correct access rights.

System integration

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How to populate history from Opera to PMI

To enable a smooth setup of PMI and import of history from Opera, the following files need to be pulled and sent to d2o:

Setup & configuration

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How to do a manual PMS export from HotSoft

To manually send data to PMI for a specific date, go to the "Monitors" tab in the main menu and click on "GEX Console".

Property management system

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How to transfer data to PMI

Transfer data to PMI using an API, SFTP or email, as agreed with d2o. Includes guidance for existing legacy File Agent connections.

System integration

KB Article

How to do EMMA mapping

EMMA is a unified system used by hotels to encompass revenue management, property management, business analytics and more. All of the data imported from EMMA needs…

Mapping