faq

Why is my revenue wrong?

Why is my revenue wrong?

The Flash report is a good tool to validate figures and find deviations. By clicking on any actual figure (historical), a popup will show you the import from your PMS or POS system with the actual accounts imported, as well as revenue. You will then be able to quickly...

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What is the Flash Report

What is the Flash Report

The Flash report is a daily updated operation report that gives you an overview of all daily, month-to-date and month-end revenue for all departments in PMI. Month-to-date and month-end figures can be compared to Forecast, Budget and Last Year.

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How do I copy to Live forecast?

How do I copy to Live forecast?

What do I copy to Live forecast? You can sync your current Live room forecast with last year's data, the budget, or the most recent forecast you submitted. To do this, click "Copy to Live forecast" in the Tools menu of the Live forecast module. You will then have the...

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What are Pickup statistics?

What are Pickup statistics?

Pickup Statistics show how your on-the-books figures (booked rooms, rates, revenue, etc.) change over time. They help you track increases or decreases in different segments and provide insights into your property’s overall booking patterns. You can access Pickup...

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How do I reset the pickup for a full month?

How do I reset the pickup for a full month?

There are 2 different ways to reset pickups for future days. From the Tools menu of the Live forecast module, you can choose to Reset Pick up, which will zero out the pickup columns for the remainder of the month. Alternatively, you can click on the calculator (or...

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How do I submit my Live forecast to forecast?

How do I submit my Live forecast to forecast?

Every month, usually with a deadline of the 20th to the 25th of the month, you need to freeze the forecast for the coming month or months. That means that by the 25th of the current month you need to take an extra good look at the Live forecast for the coming months,...

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What are the seasons in PMI?

What are the seasons in PMI?

Seasons are defined as different periods with the same expected booking behavior or activity level. In a year, there could be similar periods with the same booking behavior spread out over the year. Seasons are not necessarily the same as calendar months. December...

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What are covers?

What are covers?

Covers are the number of guests served in restaurants, bars, and M&E at some properties. Please note that beverages are not commonly counted as covers.

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