If your F&B insights report looks incorrect, shows missing values, or doesn’t reflect recent activity, try the steps below before escalating. These common checks resolve most display or data issues quickly. Check Your Filters and Slicers Make sure no unexpected...
The Staff module is used to manage and maintain the staffing structure for each department, including roles, salary levels, and hourly cost settings. Key Functions: Define staff roles and link them to cost accounts (e.g., Housekeeping Attendant, Receptionist) Assign...
Issue: Some accounts in the Live Forecast column show 0 even though formulas exist. This is sometimes seen when: The formula appears present but doesn’t calculate Other months (e.g., June) work correctly while the current month (e.g., May) doesn’t Possible Causes:...
General access request (non-Radisson users): Access changes in PMI can only be made by designated system administrators within your organization.Please contact your internal PMI admin or head office contact to request access. If you’re unsure who to contact, reach out...
If you notice a drop in RevPAR (Revenue per Available Room) and want to identify whether it's due to ADR softness, lower occupancy, or event timing, PMI provides built-in KPI tiles to help: ADR (Average Daily Rate): Reveals pricing trends and helps determine if...
To access Group view or Chain view in the PMI Adoption Index (or GoGreen index): From the Home screen, click the PMI adoption index tile (found in the left-hand menu under PMI R&P) Inside the Adoption Index dashboard, look for the View selector in the top-left...
Using Staffing Guide Values as Temporary Productivity Targets To use Staffing Guide values as temporary productivity targets in PMI: Go to the Budget & Forecast module Manually enter the staffing-guide values for each department and period Click Save to apply...
When head-office targets aren’t yet available, use the Staffing Guide baseline as your fallback value. This baseline is calculated using PMI’s internal logic based on historical data and current cost drivers. If the Staffing Guide baseline leads to a lower RevPOLU...
If your SMART schedule isn’t updating as expected after clicking Save (which causes the Save button to turn grey), here are key steps to verify and resolve the issue: Confirm On-Screen Indicators: After saving, check for the green dashed vertical line in the schedule...
The Scheduled Horizon in PMI shows how far into the future schedules are active and where PMI’s SMART forecast begins. In Legacy Tables and Schedule Views: Red vertical line = Today Dashed green vertical line = Scheduled Horizon Beyond the green line, users can...