Geson Perry

Missing OTB data for a specific department

Missing OTB data for a specific department

If you’re missing OTB (On The Books) data for a department in PMI (like Breakfast for example), here’s what to check: Step 1: Check OTB Interface Mapping Even if revenue mapping exists (e.g., for Breakfast under StayNTouch Rover_Revenue), OTB requires its own mapping....

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FTE looks incorrect — what to check

FTE looks incorrect — what to check

If your FTE looks too high, here’s what to check: Wrong row selected: Make sure you’re reading the correct FTE row. Some rows include non-productive hours (e.g., sick leave, training), which inflate the total. Standard hours mismatch: In Advanced Settings, confirm the...

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How to activate deactivated accounts in Planning

How to activate deactivated accounts in Planning

If you want to reactivate accounts in the Planning module (e.g., accounts that were previously removed from view), follow these steps: Step-by-Step Instructions Go to the Accounts View Navigate to PMI Planning → Profit & Loss → Accounts. Make sure you’re in the...

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Productivity based hours

Productivity based hours

These are typically used for operational departments where productivity is the main target. When the cost driver (e.g., room nights, revenue) changes, PMI automatically recalculates the required hours to maintain the fixed productivity target. This keeps your labor...

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How to check which Add-On modules you have enabled in PMI

How to check which Add-On modules you have enabled in PMI

If you’re unsure whether certain PMI modules are enabled for your property or user role, the easiest way to check is by looking at your main menu navigation inside PMI. What to Look For:Modules will show as menu items in the left sidebar or in the top navigation menu...

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