Management of user-related requests for some chains and properties are managed centrally and not PMI support. If this is the case for you then kindly open a ticket through your own chain support platform. Below is a general step-by-step guide to request PMI user...
Single Sign-On (SSO) simplifies the login process by allowing you to access PMI with your organization’s credentials without needing a separate password for PMI. [show_more color="#34aef4" more="show more" less="show less"]Here is how it works: Navigate to the PMI...
Resetting your password in PMI is easy. Here’s how you go about it: After logging into PMI, go to the “Main Menu” and select “Settings”. On the settings page, you’ll find an option to change your password. You’ll need to type your old password first and then enter...
If you have trouble to generate (make or create) a report in the timesheet, one common solution to try is checking your view settings. Specifically, make sure you've included all necessary parameters, such as "Include Period-End" in your report criteria. This step is...
Make sure the correct codes have been used in your TKS. If the hours are still not correct after the next import, there may be an error in the mapping – please contact your controller who will make the necessary changes. Daily routines in labor cockpit
The Scheduled Horizon setting often leads to confusion. Adjusting it does not affect the import of hours from your Timekeeping System (TKS). It only determines how far into the future you can view data. If you’re missing data, the issue likely lies with TKS data or...