How to activate deactivated accounts in Planning

If you want to reactivate accounts in the Planning module (e.g., accounts that were previously removed from view), follow these steps:

Step-by-Step Instructions

Go to the Accounts View

  • Navigate to PMI Planning → Profit & Loss → Accounts.
  • Make sure you’re in the Edit View (gear icon must be enabled, not grayed out).


Enable ‘Show All’

  • Tick the box “Show All” to display both active and deactivated accounts.
  • This will also reveal rows that are grayed out or hidden.
  • Ensure the correct department is selected (to avoid delays).


Locate the Deactivated Account

  • Use the search box to type in the account number or name.
  • You can filter multiple accounts by separating them with commas (e.g., 4101, 4305).


Re-Activate the Account

  • Once found, locate the checkbox next to the account row — this enables/reactivates it.
  • Note: You can’t “click” the row like a form — you must tick the checkbox to reactivate.


Save Your Changes

  • Click the save button
  • Once saved, the account will be active and visible in forecasts or budget input.


Tip:  
If you still don’t see the account or it won’t activate:

  • Make sure the account isn’t locked via period locking or hierarchy settings.
  • You may need admin rights to reactivate accounts across departments.

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