Geson Perry

WalkMe – Step-by-step guidance

WalkMe – Step-by-step guidance

The step-by-step guidance previously offered within PMI through the WalkMe tool has been phased out. We have transitioned to providing support directly through our comprehensive knowledge base, instructional videos, and the enhanced capabilities of PMI Copilot. These...

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PIA – Productivity Intelligence Aid

PIA – Productivity Intelligence Aid

PIA stands for Productivity Intelligence Aid and was the name of a support feature in PM that provided first-line support and assistance. Today we have updated that chat bot with an enhanced AI helper called PMI Copilot. It's a sophisticated AI-powered companion that...

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Server error message in PMI

Server error message in PMI

Encountering server errors in new PMI views like GoGreen, can be a frustrating experience that hampers your operational efficiency. [show_more color="#34aef4" more="show more" less="show less"] Here's what you can do: 1. Refresh Your Browser: A quick fix that works...

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Ensuring Up-to-Date Data in PMI Predictions

Ensuring Up-to-Date Data in PMI Predictions

Understanding when and how PMI prediction data refreshes is key to maintaining accuracy and trust in the system. Here's a brief guide: Data Refresh Cycle: PMI predictions are typically updated automatically at regular intervals. Daily refreshes handle short-term...

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Navigating PMI Prediction Algorithm Accuracy

Navigating PMI Prediction Algorithm Accuracy

Having trouble with the PMI prediction algorithm? Follow these streamlined steps to identify and fix data-related issues: Verify Import Status: Begin by checking PMI's import status page to ensure data is being correctly updated. Any import problems will be flagged...

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Correct, change, register or add consumption

Correct, change, register or add consumption

To register consumption, use the 'Add consumption' button within the cockpit. This allows for the input of new consumption values easily. If needing to update an entry, simply input the new value; PMI will override the previous entry with the new one, ensuring the...

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