Encountering server errors in new PMI views like GoGreen, can be a frustrating experience that hampers your operational efficiency. [show_more color="#34aef4" more="show more" less="show less"] Here's what you can do: 1. Refresh Your Browser: A quick fix that works...
Geson Perry
Ensuring Up-to-Date Data in PMI Predictions
Understanding when and how PMI prediction data refreshes is key to maintaining accuracy and trust in the system. Here's a brief guide: Data Refresh Cycle: PMI predictions are typically updated automatically at regular intervals. Daily refreshes handle short-term...
Navigating PMI Prediction Algorithm Accuracy
Having trouble with the PMI prediction algorithm? Follow these streamlined steps to identify and fix data-related issues: Verify Import Status: Begin by checking PMI's import status page to ensure data is being correctly updated. Any import problems will be flagged...
View option for information and calculation rows in the schedule
If you're having issues with the custom rows (information and calculation rows) in the PMI Schedule, here are some things to consider: Green Rows: The custom rows in PMI Schedule, both information and calculation rows, are displayed with a green background color. This...
Role requirements to be able to adjust and update a schedule
If you want to change a schedule in PMI, you usually need to be a manager, like a Department Head or Front Office Manager. You can make these changes in the PMI scheduling module's cockpit, for both past and future schedules. Remember, you need to have cockpit owner...
Correct, change, register or add consumption
To register consumption, use the 'Add consumption' button within the cockpit. This allows for the input of new consumption values easily. If needing to update an entry, simply input the new value; PMI will override the previous entry with the new one, ensuring the...
Resolving User Access and Role Changes in PMI
Management of user-related requests for some chains and properties are managed centrally and not PMI support. If this is the case for you then kindly open a ticket through your own chain support platform. Below is a general step-by-step guide to request PMI user...
Resolving Data Discrepancies Between PMI and Your Source System
The data in PMI are extracted not only from an export file we receive but also through various active APIs that provide real-time data from the source system interface. If you find any discrepancies, you can cross-check the figures using the Import status module in...
SSO login
Single Sign-On (SSO) simplifies the login process by allowing you to access PMI with your organization’s credentials without needing a separate password for PMI. [show_more color="#34aef4" more="show more" less="show less"]Here is how it works: Navigate to the PMI...
Password reset from the login page
Resetting your password in PMI is easy. Here’s how you go about it: After logging into PMI, go to the “Main Menu” and select “Settings”. On the settings page, you’ll find an option to change your password. You’ll need to type your old password first and then enter...