Problem solving
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Setting up a brand-new property or chain in PMI R&P involves creating secure interfaces, data mappings, and back-end automations. For data-protection and platform-stability reasons this process…
Troubleshooting · User administration
Important: Accounts that already hold any data (actuals, budget, forecast) cannot be deleted outright. In PMI we de-activate them so they no longer appear in reports…
PMI planning · Troubleshooting
When you build a report in Planning → Report setup, PMI lets you decide who can see and run it. The key setting is the owner…
PMI planning · Troubleshooting
Keeping these quick checks in the daily routine protects labour productivity and revenue without jeopardising guest experience.
Management perspective · Troubleshooting
The " Display per unit " checkbox in the Percent block changes how percentages are calculated and shown. Instead of calculating percentages based on total values,…
PMI planning · Troubleshooting
In PMI's Planning module, the " Factor " option allows you to automatically multiply values from other lines — instead of entering a fixed value or…
PMI planning · Troubleshooting
In PMI's Planning module, you can tailor reports to your needs by customizing existing views or creating new ones, provided you have the appropriate user rights.…
PMI planning · Troubleshooting
Only sub-accounts can be added manually within PMI. If you're trying to add a completely new account (i.e., not under an existing account), this must be…
PMI planning · Troubleshooting
In the Planning Module Settings , each chain or property can define an Actual Date Delay Offset. This determines how many days PMI waits after month-end…
PMI planning · Troubleshooting
Users can find in-app help and video guides in several places within the PMI platform:
Home · Troubleshooting
