Troubleshooting Oracle OPERA report imports and SFTP delivery
Diagnose Oracle OPERA report import and SFTP delivery incidents, including zero revenue, missing files, safe retries, duplicates and recovery.
System integration
Problem solving
Troubleshooting
Search symptoms and find clear steps toward a resolution.
How do I change a GoGreen category from imported consumption to manual input?
To switch a GoGreen category, such as Electricity, from imported consumption to manual input, unmap all consumption sources currently mapped to that category .
GoGreen · Troubleshooting
Notes are limited by user access
Throughout PMI, notes can only be added or edited where the user has access.
Troubleshooting
Can I view actuals per segment for the total chain in PMI?
No. The Flash report is available at property level only and does not provide a consolidated chain-level view.
Flash report · Troubleshooting
Forecasting after F&B revenue account remapping
If your F&B revenue was previously forecasted into one account (for example account 230) and is later split into several accounts (such as 210 Breakfast, 230…
Troubleshooting
Reference column not included when exporting Account Summary to Excel
When exporting the Account Summary to Excel, the Reference column is not included, even if it is visible on screen.
Troubleshooting
Monthly Forecast changes vs daily distribution
When you update a Forecast on a monthly level (e.g. using Revise forecast/budget), PMI automatically redistributes the new total across the days in that month.
Troubleshooting
Why can’t I create a consolidated view in Management Perspective?
To create a consolidated view in Management Perspective, there are two important prerequisites:
Benchmarking · Troubleshooting
Why is Productivity Target MTD different from Month-End?
Short answer: They use the same monthly target, but MTD is recalculated using SMART-distributed hours and cost driver for the days elapsed. Because SMART is not…
Troubleshooting
Copy Forecast into Budget – What to Use
If you want to copy your forecast into your budget in PMI, the correct method depends on where and how your setup is configured.
Budget & forecast · Troubleshooting