Topic
In PMI, forecast periods like May can become locked after a certain point to protect finalized data. If you have the right role (e.g. Operational Manager,…
Live forecast · Troubleshooting
In PMI, the Closing inventory value for one month automatically becomes the Opening inventory value for the following month. If the field appears locked or non-editable,…
Labor cockpit · Troubleshooting
Issue: You're trying to change rates (or other values like hours, productivity, or labor costs) for a past month in PMI—like April—but the fields are locked…
Labor cockpit · Troubleshooting
Issue: You're unable to scroll or see the scroll bar when using PMI on a Mac, although it works fine on a PC.
General issues · Troubleshooting
Issue: You're seeing different values for the same KPIs when comparing the Benchmarking module and the Management Perspective.
Management perspective · Troubleshooting
The Portfolio Perspective reflects submitted and locked forecasts, along with imported actuals. It does not follow the predictive refresh intervals used in Live forecast modules.
Portfolio perspective · Troubleshooting
If some rooms are temporarily closed due to renovation, you can adjust your forecasts in PMI to ensure productivity and cost-driver metrics remain accurate.
Live forecast · Troubleshooting
If you want to confirm whether all hotels have submitted their forecasts for the next three months, the steps depend on your access level.
Live forecast · Troubleshooting
To ensure forecast targets are properly set and reflected in PMI — whether for a coaching session, planning review, or operational check — follow these quick…
Live forecast · Troubleshooting
If a department's forecast isn't updated and remains at the staffing-guide default beyond the expected deadline, the PMI Adoption Index will indeed display this as a…
Labor cockpit · Troubleshooting
