Topic

Troubleshooting

Troubleshooting

How to activate deactivated accounts in Planning

If you want to reactivate accounts in the Planning module (e.g., accounts that were previously removed from view), follow these steps:

PMI planning · Troubleshooting

Troubleshooting

Productivity based hours

These are typically used for operational departments where productivity is the main target. When the cost driver (e.g., room nights, revenue) changes, PMI automatically recalculates the…

Labor cockpit · Troubleshooting

Troubleshooting

Navigating to GoGreen in PMI

GoGreen helps you track and manage sustainability data across departments. If you're unsure which menu to use or where to find specific views like HoD comments…

General issues · Troubleshooting

Troubleshooting

Where to view all comments from HoDs in cockpits

In PMI, comments made by Heads of Departments (HoDs) are typically entered directly within their respective departmental cockpits, such as Labor or Revenue cockpits. These comments…

General issues · Troubleshooting

Troubleshooting

Why are my SMART hours a straight line?

If your SMART forecast displays a flat line—such as 3 hours per day—it typically indicates that the system is constrained by specific settings, preventing dynamic adjustments…

Labor cockpit · Troubleshooting