How to change available rooms in PMI
If you need to change the number of available rooms in PMI, do it in Live Forecast.
Live forecast · Troubleshooting
Topic
Troubleshooting
Why are some numbers purple, blue, red or orange (amber) in the Live Forecast?
Note: This color legend applies only to the values shown in the Live Forecast table . Other views in PMI, such as Sense Check or alert…
Flash report · Live forecast · Troubleshooting
Live Forecast does not match OTB
If Live forecast shows a large gap versus OTB (e.g. OTB = 97 RN and Live = 37 RN), first check the update method.
Live forecast · Troubleshooting
Why does TKS mapping have proportional cost rates, and what do they affect?
You saw an option in the Timekeeping System (TKS) mapping to assign different proportional cost rates and wondered:
Mapping accounts · Time keeping system · Troubleshooting
Why can’t I edit a calculation in P&L Planning?
If you cannot edit a value or formula in P&L Planning, the reason is usually one of the following:
PMI planning · Troubleshooting
PMI Views
PMI views are organised by modules, as they appear in the main navigation menu. Some modules are always visible, while others depend on activated features, user…
Troubleshooting
How manual pickups affect Food Revenue when F&B Live Forecast runs on Total level
When the F&B Live Forecast is configured to forecast Total Revenue, any manual pickups are applied to the total Live Forecast amount for the profit center.…
Live forecast · Troubleshooting
Why CoE screenshots can look “empty” when you inspect them
If you've noticed that screenshots captured in CoE appear blank/empty when you open or inspect them, this is expected behavior for Power BI views .
Troubleshooting
How to contact d2o support
If you're experiencing an issue in PMI, you can reach our support team:
Home · Troubleshooting
Why rows turn green, red, blue or grey in the account mapping table
The Account Mapping Table uses color indicators to help you quickly understand the status of each row and determine whether any action is required. PMI does…
Mapping accounts · Troubleshooting