Why CoE screenshots can look “empty” when you inspect them

If you’ve noticed that screenshots captured in CoE appear blank/empty when you open or inspect them, this is expected behavior for Power BI views.

Power BI visuals are often rendered dynamically (client-side), and the “image” you see on screen isn’t always stored as a traditional, fully-populated bitmap in a way that survives inspection/export the way a normal webpage would.

What actually matters:
PIA doesn’t rely on the screenshot content for the data. When the screenshot step is triggered, PIA fetches the actual data directly from the Power BI source via the Microsoft API, using your specific chain/property context. In other words:

  • The screenshot is mainly a trigger to initiate a refresh/update
  • The data itself comes from the API, not the captured pixels
  • So even if the screenshot looks empty, PIA still retrieves the right dataset for your chain/property

Net: the screenshot is a switch, not the payload.

Share this article!

You may also like…

Updated PIA chat experience

Updated PIA chat experience

We have released an updated version of PIA Chat designed to make it easier to use alongside your daily work in PMI....

Never miss an update

Never miss an update

To help you stay informed about the latest PMI improvements, PIA will notify you whenever new release notes are...