Express planner now enables more accurate labor planning by allowing you to define a separate data source for splitting in-house and outsourced hours. This ensures the labor distribution better reflects your actual staffing structure, while continuing to automate...
A new Layout options section has been added to Personal view options, allowing you to customise how KPI data is displayed. Your preferences apply automatically across all properties you can access. Why this matters You can choose how KPI variance is displayed,...
We’ve improved the PIA chat window with a new resize handle, giving you more control over how much space the chat uses on your screen. A visible resize handle is now always available on the edge of the chat window. You can now: Drag the handle to make the chat window...
We’ve added a new Contact Support feature to make it easier to get help when you need it. How it works You can now start the support process in two ways: Type “contact support” in chat to automatically trigger the support flow. Click the “Contact support” link located...
Edit Guest nights factors Improvement Guest nights factors are now managed in a single tool, ensuring consistent guest calculations across Live forecast, Budget & Forecast, and Revise forecast. Introduction The Guest nights factor logic in Live forecast has been...
Hours and rates maintained in Budget & Forecast can now automatically populate the Staff view in Profit & Loss. Once configured, the Hours and Rate rows in the Staff module are automatically populated, ensuring staffing data in Profit & Loss reflects the...
The KPI Targets page now includes several usability improvements that make it easier to navigate KPI structures and manage filters across properties and departments. Note: As part of this update, the page layout and filtering experience have been improved. Some...
View and manage arrivals, departures, and stay-over statistics directly in Budget and forecast. Arrivals, departures, and stay-over statistics are now available in the Budget and forecast module. This allows you to review monthly totals and adjust them when needed,...
We’re excited to announce that PIA, your PMI chatbot, is now available to all users! You can access PIA Chat anytime via the “Ask PIA” icon in the top-right corner of your screen. Powered by GPT-5.1, PIA delivers faster, smarter, and more context-aware answers to help...
We’ve introduced a new home for PMI release notes. Starting with 2026 releases, all updates are now published in this new, improved format to make it easier for you to stay informed about the latest features, enhancements, and improvements. Release notes from 2025 and...