Issue:

Some accounts in the Live Forecast column show 0 even though formulas exist. This is sometimes seen when:

• The formula appears present but doesn’t calculate
• Other months (e.g., June) work correctly while the current month (e.g., May) doesn’t

Possible Causes:

• Constants set to 0% for the month in question
• Manual override that removed the formula for that month
• Missing or invalid data inputs (sales volume, pricing, etc.)
• Formulas not copied/applied correctly to the affected month

What to Check:

1. Open the account in the P&L module (e.g., 3030 or 3031)
2. Click the formula icon to view the current calculation setup
3. Verify if a constant is applied — and whether it’s 0% for the month
4. Check if there is a manual value override instead of a formula
5. Compare behavior between working months (e.g., June) and the affected one

Recommendation:

If you’re unsure or need help analyzing the setup:

• Take a screenshot of the formula popup (showing constants and calculation structure)
• Share it with support for a more accurate assessment (This step is especially important when constants are involved.)