Why are my budget and forecast locked?
When you enter a new month, the forecast/budget will lock for the current month. In most cases, this is a request from your Head Office to…
Budget & forecast
Topic
faq
Explore related guidance from the PMI Knowledge Base.
Why are my departments marked in red
When rows in the table or bars in the graph are red, the respective cockpit has not been saved for the last day(s).
Management perspective
Why are my room/guest nights wrong?
A common source of deviation when room/guest night is wrong can be because of:
Flash report
Why can’t I change data in previous months?
All data in previous months is actual data. There is no need to make an estimate for something that has already happened. If you need to…
GoGreen
Why can’t I change the budget/forecast values directly?
If direct changes are made to the plan rows, then the whole link to a usage and a price will be broken and we will not…
GoGreen
Why do I have a red triangle to the left of the date?
A red triangle is related to the revenue driver. It highlights that for a specific segment, PMI does not have enough seasons or historical data to…
Live forecast
Why do the planned hours in the Timekeeping System (TKS) not match PMI?
The planned hours in the time keeping system are only calculated for the length of time that the Schedule Horizon is set. After that, PMI uses…
Cockpit
Why does on the books in PMI not match what we have in our PMS?
PMI imports on the books figures from your PMS system every morning. There could be several reasons why the figures do not match:
Live forecast
Why is my MTD SMART productivity different from my ME SMART productivity when my cockpit is locked on Productivity?
Short answer: Month-End productivity is your goal, while MTD productivity shows your current progress—so they will naturally differ during the month.
Cockpit · FAQ
Why is my revenue wrong?
By clicking on any actual figure (historical), a popup will show you the import from your PMS or POS system with the actual accounts imported, as…
Flash report
Why is opening and closing stock important?
1. Keeping track of opening and closing stock helps head chefs to efficiently manage and control their stock to minimize the risk of waste, track product…
Food cost
Why is the total number of hours for the month too low/high?
The cockpit is only a mirror of what is imported from your timekeeping system. The first thing you need to check is whether all hours have…
Cockpit