PMI Knowledge base

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KPIs

Measuring productivity in food & beverage divisions

Revenue versus covers In the dynamic environment of hotel food & beverage (F&B) divisions, accurately measuring productivity is crucial for operational efficiency and profitability. Two common metrics used are revenue per labor hour (RevPOLU) and covers per labor hour. At d2o, we believe that revenue per labor hour is often a more...

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KPI settings overview

Chain settingsSet up alternative hierarchy To add a KPI target for a group or groups of departments, an alternative hierarchy needs to be set up. Only users with HQ Administrator access can make changes. HQ controller, administrator and controller have view access only.The box on the right is where you build the alternative hierarchy. Divisions...

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How to link KPI targets to a cockpit

Key performance indicators (KPIs) can be used to track your performance, as an alternative to using a budget. By comparing KPIs to actual results and the Live forecast, you can see if you are on or behind pace to reach your yearly goal. KPIs can be displayed in the relevant cockpits to help track daily performance. To display KPI targets in...

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KPI targets overview

What are the KPI targets in PMI?KPI targets allows you to track the property’s performance by comparing actuals against the set KPI targets, forecast and budget.   In the future, this will also enable hoteliers to compare and benchmark, not only within a group, but also against industry average and peers.  The data is updated monthly, once the...

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