Knowledge Base

Why is the Save button greyed out in PMI?

This is not an error – it's expected behavior. In PMI, the Save button acts as an on-screen indicator of whether any changes have been made:

General issues · Troubleshooting

Ensuring accurate revenue mapping for accounts

Ensure that revenue linked to each account is accurately mapped and displayed in PMI. Start by reviewing the Flash Report to confirm that imported data aligns…

Flash report · Management perspective · Mapping accounts

Low SMART Hours?

If your cockpit displays unexpectedly low SMART hours, the most common cause is that the Productivity forecast is set too high.

Labor cockpit · Troubleshooting

How do I copy account data from one Property/Group to the other?

This function allows users to copy account data—such as forecast figures or formulas—from one department to another within the Profit & loss module. It is especially…

Profit & loss

Why are the numbers in the Flash report different from the Live forecast?

If a profit center in the Live forecast is set to automatic driver, that driver can change from day to day. It is important to look…

Flash report

The Pioneers Behind PMI: From Deadline to Online Empowerment

d2o, short for Deadline2Online, founded in Norway in 2000 by CEO Young N. Nguyen, d2o embraces Scandinavian values of sustainability, shifting hoteliers from deadline-driven tasks to…

Home · Troubleshooting

How do I add an account in Profit & Loss?

1. From the Profit & Loss page, go to Tools . 2 . Click Account Templates & Categories

Profit & loss

How do I use the YTD view option in Profit & Loss?

When viewing Reports in the Profit and Loss module, there are several view options. Click on the view options icon, then the pencil under Report Content.…

Profit & loss

Benchmarking enhancement – 01.25

A small enhancement has been made to the Benchmarking page. When viewing Productivity, there is now a toggle with the option to view Total productivity or…

Providing context for better insights

Issue: Users ask broad questions like "Where is my data?" or "What do these figures tell you about my productivity?" without providing sufficient context or visual…

Flash report · General issues · Home