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In PMI, comments made by Heads of Departments (HoDs) are typically entered directly within their respective departmental cockpits, such as Labor or Revenue cockpits. These comments…
General issues · Troubleshooting
There are two ways to register staff and calculate personnel costs in PMI, depending on the department setup.
PMI planning · Troubleshooting
If your SMART forecast displays a flat line—such as 3 hours per day—it typically indicates that the system is constrained by specific settings, preventing dynamic adjustments…
Labor cockpit · Troubleshooting
In PMI, forecast periods like May can become locked after a certain point to protect finalized data. If you have the right role (e.g. Operational Manager,…
Live forecast · Troubleshooting
In PMI, the Closing inventory value for one month automatically becomes the Opening inventory value for the following month. If the field appears locked or non-editable,…
Labor cockpit · Troubleshooting
Issue: You're trying to change rates (or other values like hours, productivity, or labor costs) for a past month in PMI—like April—but the fields are locked…
Labor cockpit · Troubleshooting
Issue: You're unable to scroll or see the scroll bar when using PMI on a Mac, although it works fine on a PC.
General issues · Troubleshooting
The GM Daily Digest is designed to be a concise, action-oriented snapshot for General Managers, emphasizing what's changed, where the risks are, and what needs immediate…
Management perspective
Issue: You're seeing different values for the same KPIs when comparing the Benchmarking module and the Management Perspective.
Management perspective · Troubleshooting
The Portfolio Perspective reflects submitted and locked forecasts, along with imported actuals. It does not follow the predictive refresh intervals used in Live forecast modules.
Portfolio perspective · Troubleshooting
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