You’re using the Budget version in the P&L module, but the staff-related column shows a different label—perhaps “Scheduled” or something entirely custom. Here’s why that happens and how to fix it. The Real Reason: This setting isn’t controlled in the P&L...
Geson Perry
Why does the Room nights total in the Cockpit differ from the rooms Live forecast?
Common Cause:In most cases, the discrepancy is due to how the Cost Driver (Room Nights) is configured in the Cockpit. The Cockpit might be using Room Nights from the previous day as a cost driver. The Rooms Live Forecast typically shows Room Nights for the same day....
Modifying “Other hours” via Data upload center
Yes, "Other Hours" can be modified using the Data upload center in PMI. However, understanding the difference between "Other hours" and "TKS hours" is crucial: TKS Hours: These are hours imported directly from your external Timekeeping System (TKS). They represent...
Worker missing from your schedule?
Hidden but history intact → Deactivated: Name won’t appear in pick‑lists, but past shifts still show in reports. Reactivate by ticking “Active.” Profile gone entirely → Deleted: Worker can’t be found or reactivated (past shift records remain in reports, but profile is...
PIA chat – R&P and financial context
If you’re using the Revenue & Productivity (R&P) module in PMI, keep in mind that this module focuses on revenue and productivity metrics rather than full financial reporting. Since not all cost data is available within R&P, the AI cannot provide full...
How to change covers on historical dates
If you need to update covers on a past date, use the Flash Report instead of Live Forecast. Follow these steps: Navigate to the Flash Report. Select the historical date you wish to edit. Click on the Edit tool (Pen icon). Manually adjust the covers as needed. Save...
Understanding zero OTB in Flash report
In PMI, the Flash Report provides a daily overview of revenue figures, both actual and forecasted, across all departments. Users may encounter situations where the Flash Report displays zero On the Books (OTB) data for specific dates leading to concerns about data...
Changing revenue for today & tomorrow in PMI
Key Points to Remember: Budget & Forecast Module changes totals on a monthly basis only. Flash Report allows you to edit historical values. Live Forecast allows you to edit future values (including today and tomorrow) by switching to “manual.” Steps to edit...
Missing labour cost in Portfolio perspective
If you’re not seeing any labour cost for some properties in Portfolio Perspective. Explanation & Resolution: Empty Box Means No Data: In Portfolio Perspective, if a box is empty, it indicates that there are no actuals recorded for that metric. In this case, no...
Why is the Save button greyed out in PMI?
This is not an error - it’s expected behavior. In PMI, the Save button acts as an on-screen indicator of whether any changes have been made: When changes are made, the button becomes active (blue) — prompting you to save. Once you’ve clicked Save, or if no changes...