Geson Perry

SMART schedule not updating?

If your SMART schedule isn’t updating as expected after clicking Save (which causes the Save button to turn grey), here are key steps to verify and resolve the issue: Confirm On-Screen Indicators: After saving, check for the green dashed vertical line in the schedule...

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How can I change the property name in PMI?

How can I change the property name in PMI?

Changing a property name in PMI isn’t something users can do themselves. Property names are tied to the system hierarchy and managed centrally by d2o. If you need to change the name of a property, please contact d2o Support or your PMI administrator. They will make...

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How to activate consolidated views in PMI

How to activate consolidated views in PMI

Consolidated Views allow you to group properties or brands (e.g., 5-star, regional, or discount chains) and compare their performance across departments. Step-by-Step Guide Set Up Productivity Departments (Benchmarking Module) Go to Benchmarking in the side menu....

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Language settings in PMI

Language settings in PMI

PMI supports a limited number of interface languages. To change your display language: Go to Settings → select your Default Property. Under User Information, locate the Language dropdown. Choose from the available options: English UK, English US, German, Norwegian,...

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Why do I not have any index?

Why do I not have any index?

The Index — formerly called the PMI Index and now officially known as the PMI Adoption Index—measures how effectively a property or department uses PMI to manage resources and improve productivity. A score of 8.0 is good, and 8.5 or above is considered excellent....

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Mapping a demo site in PMI

Mapping a demo site in PMI

The Mapping Demo is the first step when preparing an anonymous demo site with fictitious departments and property names. It’s accessible under Global settings > Mapping Demo in PMI. Note: this feature is available only to d2o employees What’s it for? Use Mapping...

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Currency display in Management perspective

Currency display in Management perspective

In the Management Perspective view, currency is indicated on the right-hand side of the screen—typically shown as a label like K TRY, K EUR, or K USD, depending on the property’s configuration. This denotes that the performance values are displayed in thousands of the...

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