Hidden but history intact → Deactivated: Name won’t appear in pick‑lists, but past shifts still show in reports. Reactivate by ticking “Active.” Profile gone entirely → Deleted: Worker can’t be found or reactivated (past shift records remain in reports, but profile is...
If you’re using the Revenue & Productivity (R&P) module in PMI, keep in mind that this module focuses on revenue and productivity metrics rather than full financial reporting. Since not all cost data is available within R&P, the AI cannot provide full...
If you need to update covers on a past date, use the Flash Report instead of Live Forecast. Follow these steps: Navigate to the Flash Report. Select the historical date you wish to edit. Click on the Edit tool (Pen icon). Manually adjust the covers as needed. Save...
In PMI, the Flash Report provides a daily overview of revenue figures, both actual and forecasted, across all departments. Users may encounter situations where the Flash Report displays zero On the Books (OTB) data for specific dates leading to concerns about data...
Key Points to Remember: Budget & Forecast Module changes totals on a monthly basis only. Flash Report allows you to edit historical values. Live Forecast allows you to edit future values (including today and tomorrow) by switching to “manual.” Steps to edit...
If you’re not seeing any labour cost for some properties in Portfolio Perspective. Explanation & Resolution: Empty Box Means No Data: In Portfolio Perspective, if a box is empty, it indicates that there are no actuals recorded for that metric. In this case, no...
Ensure that revenue linked to each account is accurately mapped and displayed in PMI. Start by reviewing the Flash Report to confirm that imported data aligns with your expectations. When hovering over a figure in the Flash Report, the tooltip will display: The actual...
If your cockpit displays unexpectedly low SMART hours, the most common cause is that the Productivity forecast is set too high. Why This Happens: The SMART forecast is calculated by dividing the primary cost driver forecast by the Productivity forecast. When the...
d2o, short for Deadline2Online, founded in Norway in 2000 by CEO Young N. Nguyen, d2o embraces Scandinavian values of sustainability, shifting hoteliers from deadline-driven tasks to real-time resource optimization. Led by COO Hoang Nguyen, VP of Strategic Initiatives...
Issue: Users ask broad questions like “Where is my data?” or “What do these figures tell you about my productivity?”without providing sufficient context or visual input. If you're unsure why specific data or insights aren't displaying as expected, ensure your query...