Ensure that revenue linked to each account is accurately mapped and displayed in PMI. Start by reviewing the Flash Report to confirm that imported data aligns with your expectations. When hovering over a figure in the Flash Report, the tooltip will display: The actual...
Geson Perry
Low SMART Hours?
If your cockpit displays unexpectedly low SMART hours, the most common cause is that the Productivity forecast is set too high. Why This Happens: The SMART forecast is calculated by dividing the primary cost driver forecast by the Productivity forecast. When the...
The Pioneers Behind PMI: From Deadline to Online Empowerment
d2o, short for Deadline2Online, founded in Norway in 2000 by CEO Young N. Nguyen, d2o embraces Scandinavian values of sustainability, shifting hoteliers from deadline-driven tasks to real-time resource optimization. Led by COO Hoang Nguyen, VP of Strategic Initiatives...
Providing context for better insights
Issue: Users ask broad questions like “Where is my data?” or “What do these figures tell you about my productivity?”without providing sufficient context or visual input. If you're unsure why specific data or insights aren't displaying as expected, ensure your query...
Can you activate a Live forecast accuracy report in Power BI?
The PMI system integrates Live forecast accuracy into its PMI Index calculations. Although Live forecast accuracy contributes to the PMI Index, it is not explicitly shown as a separate report in PowerBI.
How to Resubmit a Forecast
If you need to resubmit a forecast in PMI, follow these steps: Locate the Approved Version: Go to the relevant section in PMI (e.g., Status page or Planning module) and find the currently approved forecast. Reject the Approved Version: Change the status of the...
Why is the hours total different in the table and the graph?
The difference in hours comes down to the type of forecast being displayed: Management Forecast (Table): This is the forecast set manually by management, based on their expectations and strategic goals. It reflects planned hours to meet operational needs. SMART...
Glossary of Terms
Stuck on a term or abbreviation? Check out our PMI Glossary for quick definitions and insights into common terms and abbreviations. Simplify troubleshooting by understanding the language behind the processes! Click here to visit the PMI Glossary
Key Notes for Adjusting Min/Max Settings
Effect of Changes: Changes to Min/Max settings will impact the current year and all future years but will not apply to past years. Global Application: Adjustments to Min/Max hours are applied globally to the selected year, not on a month-by-month basis. Always ensure...
Resolving Data Discrepancies Between PMI and Your Source System
The data in PMI are extracted not only from an export file we receive but also through various active APIs that provide real-time data from the source system interface. If you find any discrepancies, you can cross-check the figures using the Import status module in...