Geson Perry

Navigating to GoGreen in PMI

Navigating to GoGreen in PMI

GoGreen helps you track and manage sustainability data across departments. If you’re unsure which menu to use or where to find specific views like HoD comments — this article is for you. How to Open GoGreen From the main left-side menu, click GoGreen.This opens a...

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Why are my SMART hours a straight line?

Why are my SMART hours a straight line?

If your SMART forecast displays a flat line—such as 3 hours per day—it typically indicates that the system is constrained by specific settings, preventing dynamic adjustments based on activity levels. Primary Cause: Min/Max Settings The most common reason for this...

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Why can’t I edit rates for a past month?

Why can’t I edit rates for a past month?

Issue: You’re trying to change rates (or other values like hours, productivity, or labor costs) for a past month in PMI—like April—but the fields are locked and uneditable. Why It Happens PMI automatically locks all historical data to preserve reporting accuracy. Once...

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Scroll bar not working on Mac (but works on PC)

Scroll bar not working on Mac (but works on PC)

Issue: You’re unable to scroll or see the scroll bar when using PMI on a Mac, although it works fine on a PC. Likely Cause: This is almost always due to a macOS trackpad or mouse setting that hides or disables the scroll bar. What to Do: Go to: System Settings →...

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