Geson Perry

How to contact d2o support

How to contact d2o support

If you’re experiencing an issue in PMI, you have several ways to reach our support team: Use the PIA Chat Support Blade If PIA Chat can’t resolve your issue, click “No,I still want to talk to support” after its suggestion. This will automatically send a support...

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Worker missing from your schedule?

Worker missing from your schedule?

Hidden but history intact → Deactivated: Name won’t appear in pick‑lists, but past shifts still show in reports. Reactivate by ticking “Active.” Profile gone entirely → Deleted: Worker can’t be found or reactivated (past shift records remain in reports, but profile is...

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Low SMART Hours?

If your cockpit displays unexpectedly low SMART hours, the most common cause is that the Productivity forecast is set too high. Why This Happens: The SMART forecast is calculated by dividing the primary cost driver forecast by the Productivity forecast. When the...

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