About PMI Modules and Navigation PMI is structured into modular components to help users navigate tasks efficiently. Understanding how modules, views, and pages are organized will help you find the right workspace quickly—whether you’re analyzing revenue, adjusting...
Geson Perry
Flagging one-off events
Scenario: A single day (concert, trade-fair, planned outage, etc.) will spike or dip demand. If you leave it untouched, PMI Prediction will use normal history and likely forecast too low (or too high). After the day passes PMI will auto-classify it as an outlier, but...
Which department should I fix first in the PMI Adoption Index dashboard?
Use the “Weight (high → low)” view and follow this checklist in the PMI adoption index. Colour only shows how far off-target a department is.Weight shows how much that miss drags the hotel’s score.Fix the first bar that combines low colour and serious weight—sometimes...
PMI adoption index is dropping – Quick troubleshooting guide
Symptom: PMI Adoption Index slips below the target (8.0) or the Index trend graph shows a downward slide. 1. Pin-point the heaviest drag Open Organization overview. The thicker the green / orange bar, the more weight that department (or routine) carries in the total...
Why can’t I see the “ Add Note ” icon in a department’s Schedule table?
Symptom In one cockpit the Schedule table shows no note icon beside the daily hours, while other departments do show it. Cause That cockpit contains more than one schedule row for the same day (e.g., “Front Office – Scheduled” + “Reservation desk”).When several rows...
GoGreen – “Green-Light” Routine
Every day 1. Banner is green? Great – data’s in. If red, chase the missing file. 2. Progress bar colour: • Red bar → already over target → find the leak today.• Amber bar → slightly above forecast → ask the team what changed.• Green bar → on pace → no action. 3. Leave...
Switching the temperature from °F to °C (or back)
PMI doesn’t have a separate “units” toggle; the temperature follows your personal language/locale. Profile menu: Click your name (top-right) ▸ Settings / Personal preferences. Change language English (UK) → Celsius (°C) English (US) → Fahrenheit (°F) Save &...
Generate reports in the Timesheet
If you have trouble to generate (make or create) a report in the timesheet, one common solution to try is checking your view settings. Specifically, make sure you've included all necessary parameters, such as "Include Period-End" in your report criteria. This step is...
Scheduled Horizon Misunderstanding
The Scheduled Horizon setting often leads to confusion. Adjusting it does not affect the import of hours from your Timekeeping System (TKS). It only determines how far into the future you can view data. If you’re missing data, the issue likely lies with TKS data or...
SSO login
Single Sign-On (SSO) simplifies the login process by allowing you to access PMI with your organization’s credentials without needing a separate password for PMI. Here is how it works: Navigate to the PMI login page, there you should see an option for Single Sign-On...