Problem You saw an option in the Timekeeping System (TKS) mapping to assign different proportional cost rates and wondered: “If I pay someone at 20% of the normal rate, why can’t I reduce their hours for RevPOLU / PMI?” Explanation In PMI, hours and cost are handled...
If you cannot edit a value or formula in P&L Planning, the reason is usually one of the following: 1. The account has a Source Definition If you see a calculator icon on the account line, the value is controlled by a Source Definition. You cannot type directly in...
We’re excited to announce that PIA, your PMI chatbot, is now available to all users! You can access PIA Chat anytime via the “Ask PIA” icon in the top-right corner of your screen. Powered by GPT-5.1, PIA delivers faster, smarter, and more context-aware answers to help...
We’ve introduced a new home for PMI release notes. Starting with 2026 releases, all updates are now published in this new, improved format to make it easier for you to stay informed about the latest features, enhancements, and improvements. Release notes from 2025 and...
PMI views are organised by modules, as they appear in the main navigation menu. Some modules are always visible, while others depend on activated features, user roles, or chain configuration. The same view name (for example Cockpit) can exist in different modules and...
A new link has been added to the Import Status view on the Home screen when data is missing. By selecting “Check status with PIA chat”, PIA will open and automatically display: The missing data files Relevant contact information Guidance on how to resolve the issue...
When the F&B Live Forecast is configured to forecast Total Revenue, any manual pickups are applied to the total Live Forecast amount for the profit center. The pickup itself is not food-specific. How Food Revenue is calculatedFood Revenue is derived from Total...
If you’ve noticed that screenshots captured in CoE appear blank/empty when you open or inspect them, this is expected behavior for Power BI views. Power BI visuals are often rendered dynamically (client-side), and the “image” you see on screen isn’t always stored as a...
If you’re experiencing an issue in PMI, you can reach our support team: Email: support@d2o.com Submit a support ticket: Create a request here No matter how you contact us, we’re here to help get you back on track quickly!
What the Row Colors Mean in the Account Mapping Table The Account Mapping Table uses color indicators to help you quickly understand the status of each row and determine whether any action is required. PMI does not automatically map new accounts; however, it may...