Invisible split shifts in schedule printouts without codes
If you're experiencing issues with split shifts not showing when printing the schedule without codes, it could be due to the level at which the shift…
Schedule · Troubleshooting
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Troubleshooting
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Forecast discrepancies in cockpits
If the forecast data in the cockpit does not match the actuals, showing discrepancies in the Monthly To Date (MTD) usage, a potential cause is that…
Budget & forecast · Troubleshooting
Split management in the mapping view
Here is a short introduction to understand how values or accounts are split across multiple departments in PMI.
Mapping accounts · Troubleshooting
Adjusting productivity targets in budget and forecast
Issue: Productivity targets are not aligning with actual performance, and adjustments are needed to improve the PMI adoption index score.
Adoption index · Troubleshooting
Inability to edit data for a specific period
A "frozen" screen issue could be related to period locking. This would result in an inability to make any modifications to schedules, reports, or other entries…
Labor cockpit · Schedule · Troubleshooting
Difference Between Live Forecast and PMI Prediction
If there is a recalculation of the PMI Prediction due to season generation, new file import, or manual calculation, it takes time for the ML algorithms…
Live forecast · PMI prediction · Troubleshooting
Manual changes overwritten at Live forecast import
Legacy PMI System Issue: Pickup column doesn’t “gray out” when importing Live forecasts. Cause: This is the design of the legacy PMI system. Effect: Manual changes…
Live forecast · Troubleshooting
Different hours for similar revenue on different dates can vary!
Recommended hours for similar revenue on different dates can vary due to a combination of factors including the monthly productivity forecast, historical staffing patterns, and other…
Live forecast · Troubleshooting
Enhancing forecast accuracy: Leveraging PMI’s auto forecasts
Discrepancies in the imported Room Night live forecast can impact the generation of live forecasts for arrivals, departures, and stayovers. To address this, it's recommended to…
Live forecast · Troubleshooting
Activating PMI Automation for Room Forecasts
If your room forecasts are still in manual mode and you want to activate PMI automation, you can use the "Calculate Live Forecast" tool in the…
PMI prediction · Troubleshooting