Providing context for better insights
Issue: Users ask broad questions like "Where is my data?" or "What do these figures tell you about my productivity?" without providing sufficient context or visual…
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Can you activate a Live forecast accuracy report in Power BI?
The PMI system integrates Live forecast accuracy into its PMI Index calculations. Although Live forecast accuracy contributes to the PMI Index, it is not explicitly shown…
General issues · Live forecast · Troubleshooting
Why is the hours total different in the table and the graph?
The difference in hours comes down to the type of forecast being displayed:
Labor cockpit · Live forecast · Troubleshooting
Glossary of Terms
Stuck on a term or abbreviation? Check out our PMI Glossary for quick definitions and insights into common terms and abbreviations. Simplify troubleshooting by understanding the…
Home · Troubleshooting
Key Notes for Adjusting Min/Max Settings
Effect of Changes: Changes to Min/Max settings will impact the current year and all future years but will not apply to past years. Global Application: Adjustments…
Labor cockpit · Troubleshooting
Resolving Data Discrepancies Between PMI and Your Source System
The data in PMI are extracted not only from an export file we receive but also through various active APIs that provide real-time data from the…
Mapping accounts · Source system import · Troubleshooting
Excluding segments from driver-based calculations
It is not possible to stop Machine Learning (ML) from including an existing segment in the driver-based calculation. If the ML Live Forecast doesn't align with…
Live forecast · PMI prediction · Troubleshooting
Troubleshoot data in the Import Status view
If Interface Status is "In progress": This indicates that data is actively being imported and is currently in the ingestion queue. It will soon "arrive" and…
Home · Source system import · Troubleshooting
Efficient Data Analysis Without Using the Query Library
If you don't use the query library, you can still take screenshots and ask questions. The bot remembers the last 5 interactions, allowing you to ask…
General issues · Troubleshooting
What does GG stand for?
In PMI "GG" stands for GoGreen. This initiative focuses on sustainability and environmental responsibility. The abbreviation "GG" is commonly used by users when referring to sustainability…
GoGreen · Troubleshooting